What users are saying about
Top Rated
15 Ratings
5 Ratings
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Score 4.8 out of 101
Top Rated
15 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SilkRoad Learning

GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.
Charles Maxcy profile photo

Feature Rating Comparison

Learning Management

Absorb Anywhere LMS
SilkRoad Learning
8.0
Course authoring
Absorb Anywhere LMS
SilkRoad Learning
8.0
Course catalog or library
Absorb Anywhere LMS
SilkRoad Learning
8.0
Player/Portal
Absorb Anywhere LMS
SilkRoad Learning
8.0
Learning content
Absorb Anywhere LMS
SilkRoad Learning
8.0
Mobile friendly
Absorb Anywhere LMS
SilkRoad Learning
8.0
Progress tracking & certifications
Absorb Anywhere LMS
SilkRoad Learning
8.0
Assignments
Absorb Anywhere LMS
SilkRoad Learning
8.0
Compliance management
Absorb Anywhere LMS
SilkRoad Learning
8.0
Learning administration
Absorb Anywhere LMS
SilkRoad Learning
8.0
Learning reporting & analytics
Absorb Anywhere LMS
SilkRoad Learning
8.0
Social learning
Absorb Anywhere LMS
SilkRoad Learning
8.0

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
Charles Maxcy profile photo

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • Initially when we went with GreenLight, I created a list of things I did not like about the software. I recently reviewed the list and only one or two of the more minor issues remain.There have been a number of improvements made to the software over the past 5 years as they continue to make improvements.
  • The notification portion of the software is one of the weaker areas. There are numerous triggers, however, there isn't enough flexibility in the system to allow for broad customization. The notification triggers generally affect everything that meets the criteria and the only way to make an exception is to turn off notifications for that instance. It would be nice to have the ability to create customized messages for individual elements of a qualification.
  • There hasn't been a way, until recently, to have one qualification contain both certification and recertification requirements. If an employee comes into the company and certifies as a driver we would like that employee to have a different path to recertify the next year. There is a way to do this now but it's not elegant.
  • The course catalog in the employee portal is lacking. Instead of a list you must begin typing the title. If you don't know how to search for things you may not find it especially if you don't know what it's called or exactly what you are looking to find.
  • A few years ago the supervisor/manager functions were moved to the student portal. This was a good thing because managers no longer had to log into a separate admin portal. The downside was that the manager's view is not intuitive and therefore needs some maturity in design to make it more user friendly.
Charles Maxcy profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SilkRoad Learning3.6
Based on 2 answers
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Donna Ingram profile photo

Usability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Donna Ingram profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Donna Ingram profile photo

Performance

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
It works well most of the time.
Donna Ingram profile photo

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SilkRoad Learning7.0
Based on 1 answer
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Donna Ingram profile photo

Online Training

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
some are thorough and others are not. I like that they are available for review.
Donna Ingram profile photo

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
GreenLight out performed every other solution we evaluated; it provided the perfect blend of power and usability to meet our needs and to help us excel.
No photo available

Scalability

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Donna Ingram profile photo

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • We have been able to provide solid metrics on what certifications are current and have frequently won bids against that competency.
No photo available

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Learning

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details