What users are saying about

SilkRoad Learning

Top Rated
15 Ratings

Absorb Anywhere LMS

5 Ratings
Score 4.9 out of 101

SilkRoad Learning

Top Rated
15 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SilkRoad Learning

It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Stephen Tsorvas profile photo

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • Easily managed assignment lists and course structure.
  • Easy implementation of logical progression curve of additional courses.
  • Simple deadline and requirement gathering.
No photo available

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • The UI is a little out of date and not as user-friendly or intuitive as could be desired.
  • The uploading of documents and document management could use some work. Changing versions of documentation can be time-consuming.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SilkRoad Learning3.6
Based on 2 answers
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Donna Ingram profile photo

Usability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Donna Ingram profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Donna Ingram profile photo

Performance

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
It works well most of the time.
Donna Ingram profile photo

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SilkRoad Learning7.0
Based on 1 answer
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Donna Ingram profile photo

Online Training

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
some are thorough and others are not. I like that they are available for review.
Donna Ingram profile photo

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
I did not make any decisions in selecting Greenlight. It was acquired before I was hired.
Donna Ingram profile photo

Scalability

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Donna Ingram profile photo

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • GreenLight allows us to track compliance toward organizational training goals each year.
  • GreenLight provides customized training compliance reports for all stakeholders.
Kevin Wright, CPLP profile photo

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Learning

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details