Likelihood to Recommend Absorb LMS is appropriate for any continuing education organization or company that wants a reliable platform to host enduring educational content. It has been a great experience in terms of building and designing courses, monitoring learner progress, and as another touch point for learners to access other resources our organization offers.
Read full review They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
Terri Shearer COO - CLO and Instructional Designer and Program Manager
Read full review Pros Usability - Both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful. Integration - We used the Scheduled Data Imports and Exports to connect with our HRIS tool. After the initial configuration, it has worked reliably and gives me all the custom data I need to make assignments and reporting a breeze. Design - I know it's covered a little bit in the Usability above, but the site just looks fantastic. There are a lot of options to customize and fit your branding requirements and all of the thumbnails/posters/billboards/etc give a very visual and appealing look to the LMS. Much better than I've seen in other products. Read full review Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month. Include a wide variety of learning media such as eLearning courses, books, book summaries and videos. Read full review Cons Uploading documents is perceived as hard for employees, especially with video uploads. Sometimes the program lacks and then an employee has to start all over. Spacing courses is possible but not with a certain amount of time, which would be useful if the next course could open after a week/month instead of when the employee finishes the previous course. Read full review The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required" They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets. Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make. Read full review Likelihood to Renew We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
Read full review I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
Read full review Usability It's a great place to house our trainings and keep things interesting for our associates.
Read full review The integration between the main Skillsoft portal and Books24x7 could use improvement. Most users don't realize there is actually a separate books portal because the link to it is not that visible. Yet, once they discover it, they realize that the books portal is actually easier to use to search for books, ebook summaries, and videos.
Read full review Support Rating I know the support team is hard at work! We are currently dealing with a confusing issue where our buttons don't connect to the pages we assign them, and they have been looking into this for a number of weeks. I hope they will unravel the issue soon so we can role out our modules!
Read full review Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.
Read full review Online Training I meet and do training with my absorb support every week. and I have all my questions answered! it's great
Read full review Implementation Rating Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
Read full review Alternatives Considered Our organization previously used
LMS365 , which did not support eCommerce and had difficulties supporting external users. (My understanding is the issues with external users may have been directly related to our Microsoft implementation and not directly
LMS365 's fault, but it was nonetheless a deal breaker for us.) Docebo was the runner up in our LMS selection process and I spent significant time chatting with the team at Docebo. It seemed like a strong competitor to Aborb. Ultimately, Absorb was both slightly more cost-efficient for our scenario.
Read full review We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
Read full review Return on Investment Course enrollments and completions have increased by 500% since implementation Employee visits to our learning centre have increased by 300% since implementation Cost saving from a time perspective as we can automate a lot of the admin work we used to do. Pre Absorb we had about 3 or 4 e-learnings that were available. We now have over 100 that are accessible to all employees Ability to seamlessly integrate with Workday and Udemy allowing all learning to be in one place, people data to be imported from WD, and very comprehensive reporting Read full review The ability to have on-demand training saves money in not having to have an in-house trainer. Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time. Read full review ScreenShots