What users are saying about

Absorb Anywhere LMS

5 Ratings
Score 4.9 out of 101

SumTotal Learn

10 Ratings
Score 4.9 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
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SumTotal Learn

When choosing an LMS, you need to decide what features are most important. Things like single-sign on, 508 compliance, ability to support mobile learning, price per user, ability to customize for various audiences, and technical support. When I chose our LMS, it was called GeoEngage because of price and all of the tech support was on the East Coast. The LMS was bought by SumTotal a few years ago. We originally wanted SumTotal, but it was too expensive for our small company. Now we get both, and we continue to get great customer support
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Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • Easily customizable notifications
  • TMU tool allows for quick mass uploads
  • Configurable front end
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Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • JasperSoft Reporting - it is difficult to use and manage.
  • Exams could be more robust. Offering alternate types of questions.
  • Too many clicks on the administrator side. Adding new activities is not intuitive, you need to click through each section to determine what needs to be entered where. Would be better if it was guided for new activities, just prompting for 'required' fields.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 5 answers
We have made an investment in SumTotal and changing our LMS at this point would be costly.
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Usability

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 1 answer
I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
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Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SumTotal Learn10.0
Based on 1 answer
They always answer my calls and, in most cases, are able to help me
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Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
SuccessFactors is more user friendly, however their service is less than stellar. SumTotal was chosen because of price and customer service.
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Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • We don't measure ROI with Maestro, but mostly provide it as a service/benefit to our network.
  • Based on owner feedback, we know that it helps them manage their time so that the new employee can take their required courses and then put that new knowledge to work. This allows for owners/managers to spend their time on other things and focus on the most critical issues with their new employees.
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Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SumTotal Learn

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details