What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 4.5 out of 101
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 3.4 out of 101

Add comparison

Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SumTotal Learn

SumTotal Learn is an LMS that is slowly developing into a finished product. I can't recommend this to anyone until it is a more finalized product. We have a large number of users in our database and the product seems to run fine even with 10,000+ users. If you're looking for an easy administrator user interface, this is also not for you. It has a very steep learning curve for admins.
No photo available

Feature Rating Comparison

Learning Management

Absorb Anywhere LMS
SumTotal Learn
6.5
Course authoring
Absorb Anywhere LMS
SumTotal Learn
9.0
Course catalog or library
Absorb Anywhere LMS
SumTotal Learn
4.0
Player/Portal
Absorb Anywhere LMS
SumTotal Learn
10.0
Progress tracking & certifications
Absorb Anywhere LMS
SumTotal Learn
6.0
Assignments
Absorb Anywhere LMS
SumTotal Learn
6.0
Compliance management
Absorb Anywhere LMS
SumTotal Learn
8.0
Learning administration
Absorb Anywhere LMS
SumTotal Learn
4.0
Learning reporting & analytics
Absorb Anywhere LMS
SumTotal Learn
5.0

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • Clean front-end user interface.
  • Custom layouts for front page and individual users.
  • Flexibility on user roles.
No photo available

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • I don't think we can build courses using Maestro. We rely strictly on third party software for course development.
  • Creating custom reports can be challenging.
  • Since we have to manage our total number of monthly active users, many of our manager's accounts go inactive. Once they're inactive, they stop receiving any notifications from their employee's course completions.
  • The user interface is dated looking. Many of the newer LMSs have more of a Windows 8 look and feel, which is what newer users are wanting.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 5 answers
We have made an investment in SumTotal and changing our LMS at this point would be costly.
No photo available

Usability

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 1 answer
I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
No photo available

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SumTotal Learn10.0
Based on 1 answer
They always answer my calls and, in most cases, are able to help me
No photo available

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
SuccessFactors is more user friendly, however their service is less than stellar. SumTotal was chosen because of price and customer service.
No photo available

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • Having all training/learning records in one tool allows users to have their record follow them when they move in the business. This reduces the need for retraining and time spent on data entry.
No photo available

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SumTotal Learn

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details