What users are saying about
5 Ratings
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Score 4.8 out of 101
10 Ratings
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Score 4.9 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SumTotal Learn

I think the links not being active to send the users into the activity causes a lot of frustrations for our users.
Kimberly Barricklow profile photo

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • Easily customizable notifications
  • TMU tool allows for quick mass uploads
  • Configurable front end
No photo available

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • JasperSoft Reporting - it is difficult to use and manage.
  • Exams could be more robust. Offering alternate types of questions.
  • Too many clicks on the administrator side. Adding new activities is not intuitive, you need to click through each section to determine what needs to be entered where. Would be better if it was guided for new activities, just prompting for 'required' fields.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 5 answers
We have made an investment in SumTotal and changing our LMS at this point would be costly.
No photo available

Usability

No score
No answers yet
No answers on this topic
SumTotal Learn6.0
Based on 1 answer
I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
No photo available

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SumTotal Learn10.0
Based on 1 answer
They always answer my calls and, in most cases, are able to help me
No photo available

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
SuccessFactors is more user friendly, however their service is less than stellar. SumTotal was chosen because of price and customer service.
No photo available

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • Having all training/learning records in one tool allows users to have their record follow them when they move in the business. This reduces the need for retraining and time spent on data entry.
No photo available

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SumTotal Learn

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details