What users are saying about
17 Ratings
96 Ratings
17 Ratings
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Score 6 out of 100
96 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • Abstract ranks higher in 1 feature set: Communication
  • Chatter ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.8

Abstract

78%
8.2

Chatter

82%
Chatter ranks higher in 6/7 features

Workflow Automation

7.6
76%
2 Ratings
8.7
87%
32 Ratings

Mobile Access

7.0
70%
3 Ratings
7.9
79%
49 Ratings

Search

8.9
89%
3 Ratings
7.7
77%
44 Ratings

Task Management

N/A
0 Ratings
8.7
87%
36 Ratings

Gantt Charts

N/A
0 Ratings
7.9
79%
19 Ratings

Scheduling

N/A
0 Ratings
7.9
79%
30 Ratings

Visual planning tools

N/A
0 Ratings
8.6
86%
33 Ratings

Communication

8.7

Abstract

87%
8.4

Chatter

84%
Chatter ranks higher in 6/8 features

Chat

10.0
100%
2 Ratings
8.9
89%
50 Ratings

Notifications

9.1
91%
4 Ratings
7.3
73%
53 Ratings

Discussions

8.0
80%
4 Ratings
8.1
81%
51 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
8.0
80%
36 Ratings

Surveys

N/A
0 Ratings
7.9
79%
34 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
9.0
90%
13 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.8
88%
20 Ratings

Integrates with Outlook

N/A
0 Ratings
9.0
90%
23 Ratings

File Sharing & Management

8.1

Abstract

81%
8.5

Chatter

85%
Chatter ranks higher in 6/8 features

Versioning

10.0
100%
4 Ratings
8.6
86%
28 Ratings

Document collaboration

8.5
85%
3 Ratings
8.7
87%
41 Ratings

Access control

6.2
62%
4 Ratings
7.9
79%
34 Ratings

Advanced security features

6.8
68%
2 Ratings
8.9
89%
29 Ratings

Device sync

9.1
91%
3 Ratings
8.0
80%
27 Ratings

Video files

N/A
0 Ratings
8.7
87%
33 Ratings

Audio files

N/A
0 Ratings
7.8
78%
30 Ratings

Integrates with Google Drive

N/A
0 Ratings
9.0
90%
18 Ratings

Attribute Ratings

  • Abstract is rated higher in 1 area: Support Rating
  • Chatter is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
9.0

Chatter

90%
56 Ratings

Likelihood to Renew

Abstract

N/A
0 Ratings
8.1

Chatter

81%
2 Ratings

Usability

7.0

Abstract

70%
1 Rating
7.3

Chatter

73%
7 Ratings

Support Rating

8.7

Abstract

87%
7 Ratings
7.5

Chatter

75%
53 Ratings

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Salesforce

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Read full review

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Read full review

Salesforce

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Read full review

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review

Salesforce

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
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Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Chatter

    Starting Price

    Editions & Modules

    Chatter editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Abstract

      No answers on this topic

      Salesforce

      Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
      Read full review

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      Salesforce

      It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
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      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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      Salesforce

      If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
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      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      Salesforce

      Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      Salesforce

      • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
      • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
      • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
      Read full review

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