Abstract vs. Lumen Unified Communications & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.5 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Lumen Unified Communications & Collaboration
Score 7.0 out of 10
N/A
Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…N/A
Pricing
AbstractLumen Unified Communications & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AbstractLumen Unified Communications & Collaboration
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AbstractLumen Unified Communications & Collaboration
Top Pros

No answers on this topic

Top Cons
Features
AbstractLumen Unified Communications & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
3.4
5 Ratings
79% below category average
Lumen Unified Communications & Collaboration
-
Ratings
Task Management3.01 Ratings00 Ratings
Gantt Charts3.01 Ratings00 Ratings
Scheduling3.01 Ratings00 Ratings
Workflow Automation6.03 Ratings00 Ratings
Mobile Access5.04 Ratings00 Ratings
Search1.04 Ratings00 Ratings
Visual planning tools3.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
7.1
5 Ratings
12% below category average
Lumen Unified Communications & Collaboration
-
Ratings
Chat10.02 Ratings00 Ratings
Notifications7.05 Ratings00 Ratings
Discussions7.05 Ratings00 Ratings
Surveys4.01 Ratings00 Ratings
Internal knowledgebase7.62 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
7.2
5 Ratings
12% below category average
Lumen Unified Communications & Collaboration
-
Ratings
Versioning8.05 Ratings00 Ratings
Document collaboration6.04 Ratings00 Ratings
Access control6.05 Ratings00 Ratings
Advanced security features6.92 Ratings00 Ratings
Device sync9.13 Ratings00 Ratings
Best Alternatives
AbstractLumen Unified Communications & Collaboration
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Stackby
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Score 9.8 out of 10
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Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractLumen Unified Communications & Collaboration
Likelihood to Recommend
3.0
(5 ratings)
7.0
(1 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
-
(0 ratings)
User Testimonials
AbstractLumen Unified Communications & Collaboration
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Lumen Technologies (formerly CenturyLink)
While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Lumen Technologies (formerly CenturyLink)
  • MPLS circuits
  • Domestic calling plans
  • International calling plans
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Lumen Technologies (formerly CenturyLink)
  • Cleaner invoices
  • Easier access to support
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Likelihood to Renew
Abstract
as already explained this software only does branching... the rest is really poor and basic
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Lumen Technologies (formerly CenturyLink)
No answers on this topic
Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Lumen Technologies (formerly CenturyLink)
No answers on this topic
Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Lumen Technologies (formerly CenturyLink)
No answers on this topic
Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Lumen Technologies (formerly CenturyLink)
We do not use any other products.
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Lumen Technologies (formerly CenturyLink)
  • Outstanding uptime
  • Good value
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ScreenShots