What users are saying about
7 Ratings
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Score 5.5 out of 100
53 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Polycom RealPresence Group Series
Workflow Automation
Abstract
7.6
Polycom RealPresence Group Series
Mobile Access
Abstract
7.0
Polycom RealPresence Group Series
Search
Abstract
8.6
Polycom RealPresence Group Series

Communication

Abstract
8.7
Polycom RealPresence Group Series
Chat
Abstract
10.0
Polycom RealPresence Group Series
Notifications
Abstract
9.2
Polycom RealPresence Group Series
Discussions
Abstract
8.0
Polycom RealPresence Group Series
Internal knowledgebase
Abstract
7.6
Polycom RealPresence Group Series

File Sharing & Management

Abstract
8.1
Polycom RealPresence Group Series
Versioning
Abstract
10.0
Polycom RealPresence Group Series
Document collaboration
Abstract
8.5
Polycom RealPresence Group Series
Access control
Abstract
6.9
Polycom RealPresence Group Series
Advanced security features
Abstract
6.2
Polycom RealPresence Group Series
Device sync
Abstract
9.1
Polycom RealPresence Group Series

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Polycom RealPresence Group Series

  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
Curt Sminkey | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.7
Based on 4 answers
Polycom RealPresence group series is most ideal for corporate sectors for larger meeting rooms where the virtual interaction happens on a frequent basis. It supports most of the global meeting platforms via IP-based or SIP-based dial-in and simultaneously it's secure too. While designing meeting rooms with automation it works perfectly with third-party programmed interfaces
Sonu Kumar | TrustRadius Reviewer

Support Rating

Abstract

Abstract 8.4
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.7
Based on 6 answers
The support and maintenance is only as good as your own helpdesk. First line is your own IT department and they need to be fully versed in using the systems and configuring them. Beyond this, Polycom's 2nd/3rd line support is good but by that time you will have wasted a long time insofar as your system will be down. The RMA process is good for maintenance support codecs but again, you're paying for this on an annual basis
Anonymous | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
Alfred Brock | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Abstract
5.1
Polycom RealPresence Group Series
8.6

Likelihood to Renew

Abstract
Polycom RealPresence Group Series
7.3

Usability

Abstract
7.0
Polycom RealPresence Group Series
8.7

Support Rating

Abstract
8.4
Polycom RealPresence Group Series
8.7

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