What users are saying about
18 Ratings
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Score 6.3 out of 100
11 Ratings
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Score 9.7 out of 100

Feature Set Ratings

  • Abstract ranks higher in 1 feature set: Communication
  • Screenhero (Discontinued) ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.8

Abstract

78%
8.0

Screenhero (Discontinued)

80%
Abstract ranks higher in 2/4 features

Workflow Automation

7.6
76%
2 Ratings
N/A
0 Ratings

Mobile Access

7.0
70%
3 Ratings
8.0
80%
1 Rating

Search

8.9
89%
3 Ratings
N/A
0 Ratings

Visual planning tools

N/A
0 Ratings
8.0
80%
1 Rating

Communication

8.7

Abstract

87%
7.4

Screenhero (Discontinued)

74%
Abstract ranks higher in 3/4 features

Chat

10.0
100%
2 Ratings
9.7
97%
5 Ratings

Notifications

9.0
90%
4 Ratings
2.9
29%
3 Ratings

Discussions

8.0
80%
4 Ratings
9.7
97%
4 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
N/A
0 Ratings

File Sharing & Management

8.1

Abstract

81%
9.7

Screenhero (Discontinued)

97%
Abstract ranks higher in 3/6 features

Versioning

10.0
100%
4 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
3 Ratings
10.0
100%
1 Rating

Access control

6.2
62%
4 Ratings
10.0
100%
2 Ratings

Advanced security features

6.8
68%
2 Ratings
N/A
0 Ratings

Device sync

9.1
91%
3 Ratings
N/A
0 Ratings

Video files

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Screenhero (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
9.4

Screenhero (Discontinued)

94%
7 Ratings

Usability

7.0

Abstract

70%
1 Rating

Screenhero (Discontinued)

N/A
0 Ratings

Support Rating

8.7

Abstract

87%
7 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review

Salesforce

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
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Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
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Salesforce

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
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Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Salesforce

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
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Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Screenhero (Discontinued)

    Starting Price

    Editions & Modules

    Screenhero (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      Salesforce

      No answers on this topic

      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
      Read full review

      Salesforce

      No answers on this topic

      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      Salesforce

      Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      Salesforce

      • Easier way to have conversations! It's quick and simple.
      • Skip the toneless slack conversation and hash it out over ScreenHero!
      • Screen sharing has been very beneficial.
      Read full review

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