Abstract vs. Socialtext (discontinued)

• Large teams with dedicated design operations support
• UX managers that want a facilitated workflow for their teams
• Disciplined teams of individual contributors that want to adopt a process in their UI workflow
• Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
• If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
• If you're managing multiple pattern libraries

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Versioning for desginers
• Collaboration between team members

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Asset exports are not as great as Zeplin and others.
• Filtering within files.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.

Incentivized

Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.

Incentivized

I purchased and administer Abstract. It was requested by our design department who evaluated it.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Single source of truth for the team.
• Could quickly get expensive with corporate accounts.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions