What users are saying about
18 Ratings
9 Ratings
18 Ratings
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Score 6.3 out of 100
9 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Abstract ranks higher in 1 feature set: Communication
  • Statuspage ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.8

Abstract

78%
9.2

Statuspage

92%
Statuspage ranks higher in 6/6 features

Workflow Automation

7.6
76%
2 Ratings
8.0
80%
2 Ratings

Mobile Access

7.0
70%
3 Ratings
10.0
100%
2 Ratings

Search

8.9
89%
3 Ratings
9.0
90%
2 Ratings

Task Management

N/A
0 Ratings
9.0
90%
1 Rating

Scheduling

N/A
0 Ratings
10.0
100%
2 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
2 Ratings

Communication

8.7

Abstract

87%
8.0

Statuspage

80%
Statuspage ranks higher in 4/5 features

Chat

10.0
100%
2 Ratings
10.0
100%
1 Rating

Notifications

9.0
90%
4 Ratings
10.0
100%
3 Ratings

Discussions

8.0
80%
4 Ratings
2.0
20%
1 Rating

Internal knowledgebase

7.6
76%
2 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
1 Rating

File Sharing & Management

8.1

Abstract

81%
10.0

Statuspage

100%
Abstract ranks higher in 3/5 features

Versioning

10.0
100%
4 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
3 Ratings
N/A
0 Ratings

Access control

6.2
62%
4 Ratings
10.0
100%
2 Ratings

Advanced security features

6.8
68%
2 Ratings
10.0
100%
1 Rating

Device sync

9.1
91%
3 Ratings
N/A
0 Ratings

Attribute Ratings

  • Statuspage is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
10.0

Statuspage

100%
3 Ratings

Usability

7.0

Abstract

70%
1 Rating

Statuspage

N/A
0 Ratings

Support Rating

8.7

Abstract

87%
7 Ratings
10.0

Statuspage

100%
2 Ratings

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Atlassian

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
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Atlassian

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
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Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Atlassian

  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review

Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Statuspage

    Starting Price

    $0

    Editions & Modules

    Statuspage editions and modules pricing
    EditionModules
    FreeFree1
    Hobby292
    Startup993
    Business3994
    Enterprise1,4995

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Abstract

    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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    Atlassian

    No answers on this topic

    Support Rating

    Abstract

    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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    Atlassian

    Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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    Alternatives Considered

    Abstract

    I purchased and administer Abstract. It was requested by our design department who evaluated it.
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    Atlassian

    I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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    Return on Investment

    Abstract

    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
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    Atlassian

    • Helps organize communication to our clients during an incident.
    • Demonstrates our level of transparency to prospects.
    Read full review

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