What users are saying about
5 Ratings
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Score 8.5 out of 100
8 Ratings
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Score 10 out of 100

Likelihood to Recommend

Abstract

Our design department is indeed very happy with Abstract to solve their issues with regard to versioning and collaboration, etc. The admin side of the program is not that great. It's easy and simple, however, it would be nice to limit access more easily and maybe even link Abstract with our directory. The flexibility for accessing the work designers do can't be beaten!
Christopher Fritz | TrustRadius Reviewer

Verint Community (Telligent Community)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.5
Verint Community (Telligent Community)
Workflow Automation
Abstract
7.5
Verint Community (Telligent Community)
Mobile Access
Abstract
7.0
Verint Community (Telligent Community)
Search
Abstract
8.0
Verint Community (Telligent Community)

Communication

Abstract
8.7
Verint Community (Telligent Community)
Chat
Abstract
10.0
Verint Community (Telligent Community)
Notifications
Abstract
9.3
Verint Community (Telligent Community)
Discussions
Abstract
8.0
Verint Community (Telligent Community)
Internal knowledgebase
Abstract
7.5
Verint Community (Telligent Community)

File Sharing & Management

Abstract
7.9
Verint Community (Telligent Community)
Versioning
Abstract
10.0
Verint Community (Telligent Community)
Document collaboration
Abstract
8.3
Verint Community (Telligent Community)
Access control
Abstract
8.0
Verint Community (Telligent Community)
Advanced security features
Abstract
4.0
Verint Community (Telligent Community)
Device sync
Abstract
9.0
Verint Community (Telligent Community)

Pros

Abstract

  • Branch management for design files.
  • Good collaborative features like comments and sharing.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

Abstract

  • Frequent bugs between Abstract and Sketch.
  • Takes a lot of processing power and battery.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Verint Community (Telligent Community)

Verint Community (Telligent Community) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

Abstract

No score
No answers yet
No answers on this topic

Verint Community (Telligent Community)

Verint Community (Telligent Community) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

Abstract

Abstract 7.8
Based on 4 answers
Customer support seems to be fast at responding. We haven't had issues yet at least
Christopher Fritz | TrustRadius Reviewer

Verint Community (Telligent Community)

Verint Community (Telligent Community) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

Abstract

There are very few tools that compete with Abstract right now. I would say none of them are even close to this yet.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent Community)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

Abstract

  • Saves time on file management
  • Keeps old, archived work
Anonymous | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verint Community (Telligent Community)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Abstract
8.7
Verint Community (Telligent Community)
8.8

Likelihood to Renew

Abstract
Verint Community (Telligent Community)
10.0

Usability

Abstract
Verint Community (Telligent Community)
8.7

Support Rating

Abstract
7.8
Verint Community (Telligent Community)
8.3

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