Likelihood to Recommend Large teams with dedicated design operations support UX managers that want a facilitated workflow for their teams Disciplined teams of individual contributors that want to adopt a process in their UI workflow Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch" If you're managing multiple pattern libraries Read full review I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
Read full review Pros Versioning for desginers Collaboration between team members Read full review I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account. To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection. I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought). Read full review Cons Asset exports are not as great as Zeplin and others. Filtering within files. Read full review The design and the branding give little to be desired Customer support is below average The API must be rewritten and add more functions that are commonly requested. Project codes are not well maintained and hard to find. Read full review Likelihood to Renew as already explained this software only does branching... the rest is really poor and basic
Read full review Usability Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Read full review Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Read full review Support Rating Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Read full review We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
Read full review Alternatives Considered I purchased and administer Abstract. It was requested by our design department who evaluated it.
Read full review Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
Read full review Return on Investment Single source of truth for the team. Could quickly get expensive with corporate accounts. Read full review It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions). Read full review ScreenShots