What users are saying about
17 Ratings
59 Ratings
17 Ratings
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Score 6 out of 100
59 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Abstract ranks higher in 1 feature set: Communication
  • Zoho Cliq ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.8

Abstract

78%
8.6

Zoho Cliq

86%
Zoho Cliq ranks higher in 5/5 features

Workflow Automation

7.6
76%
2 Ratings
9.0
90%
1 Rating

Mobile Access

7.0
70%
3 Ratings
10.0
100%
2 Ratings

Search

8.9
89%
3 Ratings
9.5
95%
2 Ratings

Task Management

N/A
0 Ratings
7.5
75%
2 Ratings

Scheduling

N/A
0 Ratings
7.0
70%
1 Rating

Communication

8.7

Abstract

87%
7.8

Zoho Cliq

78%
Zoho Cliq ranks higher in 4/5 features

Chat

10.0
100%
2 Ratings
10.0
100%
2 Ratings

Notifications

9.1
91%
4 Ratings
10.0
100%
2 Ratings

Discussions

8.0
80%
4 Ratings
10.0
100%
2 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
4.0
40%
1 Rating

Surveys

N/A
0 Ratings
5.0
50%
1 Rating

File Sharing & Management

8.1

Abstract

81%
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/7 features

Versioning

10.0
100%
4 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
3 Ratings
N/A
0 Ratings

Access control

6.2
62%
4 Ratings
9.5
95%
2 Ratings

Advanced security features

6.8
68%
2 Ratings
9.0
90%
2 Ratings

Device sync

9.1
91%
3 Ratings
10.0
100%
2 Ratings

Video files

N/A
0 Ratings
9.5
95%
2 Ratings

Audio files

N/A
0 Ratings
9.5
95%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

2.3

Abstract

23%
4 Ratings
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

Abstract

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

7.0

Abstract

70%
1 Rating
10.0

Zoho Cliq

100%
1 Rating

Support Rating

8.7

Abstract

87%
7 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
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Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Read full review

Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Cliq

    Starting Price

    $0

    Editions & Modules

    Zoho Cliq editions and modules pricing
    EditionModules
    Free01
    Unlimited$3/user/month2

    Footnotes

    1. none
    2. up to 500 users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

    Likelihood to Renew

    Abstract

    No answers on this topic

    Zoho Corporation

    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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    Usability

    Abstract

    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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    Zoho Corporation

    Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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    Support Rating

    Abstract

    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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    Zoho Corporation

    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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    Alternatives Considered

    Abstract

    I purchased and administer Abstract. It was requested by our design department who evaluated it.
    Read full review

    Zoho Corporation

    We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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    Return on Investment

    Abstract

    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
    Read full review

    Zoho Corporation

    • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
    • Negative - Yet another comms channel to manage would like to have less. But see previous positive
    • Positive - Came as part of my Zoho One subscription so low cost
    • Has a wealth of options still to investigate as part of Cliq
    Read full review

    Screenshots

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