What users are saying about

AcademicWorks

9 Ratings

Apricot by Social Solutions

Top Rated
86 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

Apricot by Social Solutions

Top Rated
86 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

AcademicWorks

We manage over 200 applications online, and could definitely take on more. If you only manage a low number - this would still be great software, but you may not need this. Also, if you have very specific applications, this might not be the best fit. However, if most of your applications are the same and just vary with some specific questions - this is perfect!
Rosisella Blakney profile photo

Apricot by Social Solutions

I think that Apricot is excellent for case management applications. The way the information can all be connected in an individual folder is very helpful. I have several reporting sheets that I complete for each client. These are all visible under in the clients folder and can reviewed, printed, or pulled from for outcome reporting. I love that you can make everything that you enter on a client searchable. This program meets all of my needs for notes and reports. I am not sure what scenarios this program would not be well suited for. The flexibility allows the user to basically create a program that does whatever the user needs.
Jennifer Strasenburgh profile photo

Pros

  • Customer service
  • Sorting of student applications per scholarship opportunity
  • The cycle review in order to set up the next application cycle was always great!
Tamika Davis profile photo
  • The support staff does an incredible job when things get off track. Their ability to problem solve, backtrack and fix errors was exceptional when I needed assistance with a problem. One particular complex instance required going back several days into history, making changes and recreating subsequent changes was met with patience, thoughtful consideration and follow through.
  • Social Solutions provides users with many easily available forms of self help for both users and program administrators as well as formal training options.
  • I have found that Social Solutions listens to their clients. They provide forums where users can ask questions to their staff and share issues with other companies using their software. Many times answers are shared among users and problems are solved
  • The staff is well informed and knowledgeable about the system and have always worked well with me when I have an issue. They have also collaborated among themselves on more complex issues.
Kathleen Kehrer profile photo

Cons

  • Some users may like a bit more customization
  • If it's not currently a thing, an "if, then" algorithm for the general application would be helpful
  • Easier searching in their client resource portal
Tamika Davis profile photo
  • While the ability to create reports is great, often times users have to know very specific information on building a report that may not be explicitly stated in the instructions. Sometimes one or two wrong steps in report or form building can greatly impact the accuracy of what you pull.
  • It would be great to have more help where Apricot staff are actually able to implement some of the changes you need made instead of just providing instruction on how to do them. Some things are pretty simple to change or create on our own, while others are more complex and require someone to be dedicated to knowing the ins and outs of the program.
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Likelihood to Renew

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Apricot by Social Solutions9.1
Based on 1 answer
We have been using the program for 3.5 years, now, and it continues to grow and improve. Customer service is excellent as well
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Alternatives Considered

At the time that we made the switch, NextGen was not able to offer the option that committee reviewers could rank a student and that their ranking could carry over into multiple scholarships. We already had over 70 committee reviewers and the process to review some of the more general scholarship applicants was taking more than 10 hours. The AcademicWorks System allows each applicant to be ranked by a number of committee reviewers (you set the number of reviewers) one time and the score can be propagated across multiple scholarships. This is an efficient use of the reviewers time and keeps the time commitment manageable.
Rhonda Seyfried profile photo
No comparison.
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Return on Investment

  • Increase in new scholarship fund holders
  • Streamlined qualification of applications
  • Faster processing of awards
Tamika Davis profile photo
  • Apricot has allowed us to collect and report on program activities that allow us to make data-informed decisions strategically and with more validation than ever before.
Joshua Gohlike profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AcademicWorks Editions & Modules
AcademicWorks
Additional Pricing Details

AcademicWorks More Information

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information