What users are saying about

AcademicWorks

9 Ratings
Score 8.9 out of 101

Blackbaud NetCommunity

48 Ratings
Score 7.2 out of 101

Add comparison

Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

Blackbaud NetCommunity

It is pretty user friendly and easy to use. Each donation form can be linked to an event in Raiser's Edge which is pretty handy. It allows to quickly set up event pages which links to RE easily too. It is not suitable for peer-to-peer fundraising
Lena Trubnikova profile photo

Pros

  • All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
  • The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
  • AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
  • Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Rhonda Seyfried profile photo
  • Donation forms can be set up for each specific campaign and linked to specific funds and appeals in Raiser's Edge
  • Event registrations/ticket sales are also lined directly to the event records in Raiser's Edge
  • NC pulls data needed for sending out e-blasts directly from Raiser's Edge which makes it possible not to have to recreate email lists all the time because you can send it using Raiser's Edge queries. We also like the tracking feature where we know how many emails were opened and resulted in donations
Lena Trubnikova profile photo

Cons

  • Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
  • Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Rosisella Blakney profile photo
  • Integration interface with Raiser's Edge has some challenges occasionally with tribute records.
  • Working behind the scenes requires a whole new vocabulary and I found it un-intuitive.
  • Interaction with Mobile Pay - could be more automated.
Heather MacKenzie profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity5.6
Based on 5 answers
I have worked with NetCommunity for a number of years and feel that it is well designed. It has a good product team behind it - as well as a vibrant support community. If you are a Raiser's Edge user, NetCommunity is the way to go.
Robert Goodman profile photo

Usability

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity8.2
Based on 2 answers
Product is logical. Nice interface and provides a good user experience.
Robert Goodman profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity9.0
Based on 1 answer
Product is stable is up 99.99% of the time. As a hosted customer, we do experience some minor downtime when routers or switches malfunction. We feel the downtime has been minimal and the communications around these outages has been good.
Robert Goodman profile photo

Performance

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity8.0
Based on 1 answer
Blackbaud NetCommunity uses .NET technology. It can be sluggish at times if not optimized, but overall we have been pleased with the performance when handling large volumes of traffic.
Robert Goodman profile photo

Support

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity7.6
Based on 3 answers
The support staff is very knowledgeable and is invested in solving the issues that arise. Many times I've had the analyst say let me test this and get back to you within X time frame. The fact that they want to test the product and give a time frame helps me manage my expectations with the length that the case will be open and the possible solution/outcome resolution.
Elaine Tucker profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity9.0
Based on 1 answer
As expected. Courseware was a nice reference guide.
Robert Goodman profile photo

Implementation

No score
No answers yet
No answers on this topic
Blackbaud NetCommunity1.9
Based on 3 answers
Implementation was handled professionally.
Robert Goodman profile photo

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
Have not used any other products.
Karina Trujillo profile photo

Return on Investment

  • We had a 24% increase in applications received after the first year
  • We had a 10% increase in scholarship dollars awarded
  • We had an increase in scholarship funds opened, including companies we weren't able to accommodate before.
Rosisella Blakney profile photo
  • We spent entirely too much money on an option that was not well-suited to the organization's needs.
Katalin Sankowich profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blackbaud NetCommunity

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details