What users are saying about
9 Ratings
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Score 8.9 out of 101
11 Ratings
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Score 6.7 out of 101

Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

Blackbaud Online Express

Blackbaud Online Express is best used for organizations that are looking for an email and event registration tool that is super easy to use and implement. It does not overwhelm you with complexity and tons of options that you will not need or use. It's software that can be used right out of the box
Jenna Montgomery profile photo

Pros

AcademicWorks

  • Reporting - pulling reports in AcademicWorks is so simple and quick. Whether I am putting together a report of applicants for a donor, or the pulling the applicants from a specific school or major, I can do it by the click of a button.
  • Support - if I ever have questions or need help problem solving, the support desk is readily available.
  • Flexibility - we can customize pretty much every aspect of how the user experiences AcademicWorks
Rosisella Blakney profile photo

Blackbaud Online Express

  • The tool provides strong reporting regarding email engagement (who opened, clicked, etc).
  • The email tool is extremely easy to use...it requires little training and everyone in our office feels comfortable with it.
  • It integrates well with our database of donors and members, allowing us to better track past email engagement.
Jenna Montgomery profile photo

Cons

AcademicWorks

  • There could be improvement when attaching documents. Students sometimes get errors on uploading documents due to file names with certain characters.
  • Room for improvement could be mobile functionality.
Yma-Richel Nabong, MBA profile photo

Blackbaud Online Express

  • It does not have a lot of additional, more complex emailing options that may be a larger organization would desire. For example, there is not an easy way to do A/B testing with emails.
  • I wish that creating follow up emails for people who opened the original email was a little easier. There still does not seem to be an easy way to do this.
  • Merging fields in emails is not possible; at times it would be nice to have this feature.
Adam Montgomery profile photo

Alternatives Considered

AcademicWorks

At the time that we made the switch, NextGen was not able to offer the option that committee reviewers could rank a student and that their ranking could carry over into multiple scholarships. We already had over 70 committee reviewers and the process to review some of the more general scholarship applicants was taking more than 10 hours. The AcademicWorks System allows each applicant to be ranked by a number of committee reviewers (you set the number of reviewers) one time and the score can be propagated across multiple scholarships. This is an efficient use of the reviewers time and keeps the time commitment manageable.
Rhonda Seyfried profile photo

Blackbaud Online Express

We chose Online Express because it was bundled with a Raiser's Edge upgrade, and because we hope it would let us manage online donations and memberships more easily. We still expect that to happen. But in every other way, it underperforms Constant Contact. It is harder to create and design emails. It is harder to find answers and solutions to problems. OE's data reporting seems better but it is less meaningful because with OE it is harder to split-test and re-send emails.
Tom Andersen profile photo

Return on Investment

AcademicWorks

  • Increase in new scholarship fund holders
  • Streamlined qualification of applications
  • Faster processing of awards
Tamika Davis profile photo

Blackbaud Online Express

  • It is difficult to tell. We making the transition from Constant Contact to online express in August. Our end of year fundraising is about to start. We expect it will make it easier to track our donors' and members' actions, which is why we bought into it.
Tom Andersen profile photo

Pricing Details

AcademicWorks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blackbaud Online Express

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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