What users are saying about

AcademicWorks

9 Ratings

Cirrus Insight

38 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

Cirrus Insight

38 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

Cirrus Insight

It's well suited if you're a Windows user. They're still working on the Mac updates. It's very helpful if you want to integrate more of your emails into your Salesforce system and want to capture all of that more accurately. For our organization, capturing conversations and documents is very vital, so it made a lot of sense. We're a small team and it works well for us, but I think it could work just as properly for a larger team too. It's less appropriate if you don't really care about the email to Salesforce functionality or haven't really thought about it before. For us, it was a huge gap and need and it really addressed it.
Kelsie Hamilton profile photo

Pros

  • Reporting - pulling reports in AcademicWorks is so simple and quick. Whether I am putting together a report of applicants for a donor, or the pulling the applicants from a specific school or major, I can do it by the click of a button.
  • Support - if I ever have questions or need help problem solving, the support desk is readily available.
  • Flexibility - we can customize pretty much every aspect of how the user experiences AcademicWorks
Rosisella Blakney profile photo
  • Very good with tracking emails, number of opens, click throughs, deletes
  • Integrates well with salesforce and can import leads from salesforce
  • Templates from salesforce can be imported on to Cirrus
  • Integration with Gmail is really seamless and user friendly. Set up is easy and hasslefree
No photo available

Cons

  • Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
  • Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Rosisella Blakney profile photo
  • Customer service is not great with Cirrus
  • Sometimes my organization has faced integration issues with Gmail
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Cirrus Insight9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Craig Grella profile photo

Usability

No score
No answers yet
No answers on this topic
Cirrus Insight9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Craig Grella profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Cirrus Insight9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Craig Grella profile photo

Performance

No score
No answers yet
No answers on this topic
Cirrus Insight9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.
Craig Grella profile photo

Implementation

No score
No answers yet
No answers on this topic
Cirrus Insight9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Craig Grella profile photo

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
Cirrus is great with importing templates and leads from Salesforce when compared to Yesware
No photo available

Return on Investment

  • Time saving.
  • Easier for reviewers to score applications.
  • Easier for references to submit their recommendations.
Shelley Cotten profile photo
  • Overall Cirrus has had good ROI but lately there have been integration issues with Gmail which forced us to stop running email campaigns for over a month
No photo available

Screenshots

AcademicWorks

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AcademicWorks Editions & Modules
AcademicWorks
Additional Pricing Details

Cirrus Insight

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*
1.  per installation
Cirrus Insight Editions & Modules
Cirrus Insight
Edition
Starter
$271
Closer
$451
Rainmaker
$721
1. per user/month
Additional Pricing Details
Pricing based on annual billing.