What users are saying about

AcademicWorks

9 Ratings

DonorSnap

3 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

DonorSnap

3 Ratings
Score 9.8 out of 101

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Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

DonorSnap

DonorSnap is perfect for our organization due to its ease of use; there isn't a big learning curve. Because we can create additional fields, we are able to segment reports based on those fields and appeal to specific groups. Additionally, with the number of classes and events that we conduct throughout the year, by being able to take online registrations and then have those in DS without anything more than a click to do, it streamlines the process immensely. Learning how to create reports can be slightly challenging if you are accustomed to working with a different platform, but I think it's that way when switching from any program to another.
Terry Houston profile photo

Pros

  • Ease of set-up of the scholarship applications every year.
  • The report functionality allows us to be able to sort through the applicants easily.
  • The review functionality is user-friendly that anyone new to the system can easily learn it.
Yma-Richel Nabong, MBA profile photo
  • Having one centralized, paperless system that we can all use to access information on donors, volunteers, class/event registrations makes our organization effortlessly efficient.
  • DonorSnap allows for a great deal of customization. I can tag an entry as to how they participate with our organization so that I can easily create a report that shows me all volunteers that are interested in working with children, gardening, event planning, etc. Or I can create forms that I can put on our website for folks to register for classes or events, accept credit card payments, and have that registration automatically populate a DonorSnap record.
  • DonorSnap customer service and support are amazing! If I can't figure something out from the online videos or documentation (available on each screen), then it's a quick email and a quick response from them with the answer! I have never waited longer than two hours for someone to get back with me.
Terry Houston profile photo

Cons

  • Customer Service - Has slipped in the last year, since merging with Blackbaud. Not as responsive or knowledgeable overall.
Shelley Cotten profile photo
  • I really can't think of a thing!
Terry Houston profile photo

Alternatives Considered

At the time that we made the switch, NextGen was not able to offer the option that committee reviewers could rank a student and that their ranking could carry over into multiple scholarships. We already had over 70 committee reviewers and the process to review some of the more general scholarship applicants was taking more than 10 hours. The AcademicWorks System allows each applicant to be ranked by a number of committee reviewers (you set the number of reviewers) one time and the score can be propagated across multiple scholarships. This is an efficient use of the reviewers time and keeps the time commitment manageable.
Rhonda Seyfried profile photo
Without a doubt, DonorSnap does everything that I need, without causing fits of anger - unlike the previously listed programs! Reporting was an issue with all of the others; not so with DS. Being able to create a report and export into Excel to manipulate makes so much sense and the job so much easier to work with.
Terry Houston profile photo

Return on Investment

  • Time saving.
  • Easier for reviewers to score applications.
  • Easier for references to submit their recommendations.
Shelley Cotten profile photo
  • We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
  • DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!
Terry Houston profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DonorSnap

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details