What users are saying about
9 Ratings
48 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Add comparison

Likelihood to Recommend

AcademicWorks

[It's] Well suited for scholarship programs of any size. AW works one-on-one with the customer and helps address needs and workarounds to get the information needed.
Shelley Cotten profile photo

eTapestry

eTapestry is well suited when maintaining contact and gift information for donors, volunteers, prospective donors, etc
Amber Berkey profile photo

Pros

  • Customer service
  • Sorting of student applications per scholarship opportunity
  • The cycle review in order to set up the next application cycle was always great!
Tamika Davis profile photo
  • Tracks pledges and payments toward pledges well
Allison Farer profile photo

Cons

  • Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
  • Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Rosisella Blakney profile photo
  • Grants management is theoretically available, but in my opinion, more trouble than it is worth. Most clients seem to decide it makes more sense to just use a spreadsheet, and I can't really argue.
  • It is definitely built to track families that donate rather than foundations, corporations, or other "organizations." It can be done, but all the organizations I've worked with wind up with poor-quality data about organizations because it isn't too easy to track this correctly in eTap. If you're just tracking individual donors, this won't be a problem for you.
  • I don't actually have a problem with the UI, but all the clients I've talked to hate it. They feel that it is cluttered and old looking, and they feel like they do a lot of clicking to get to what they want. When I give them something they're happier with, I don't know that I'm saving them that many clicks, but they say they like other things a lot more.
  • The reporting is acceptable, but a little clunky. A report preview in the window where you're building a report would save a lot of time. I've worked with people who are capable of creating reports in eTap, but find it so difficult that they wind up using spreadsheets instead.
  • Because it is built as an old-school software product, it doesn't have an API. You can't connect to anything else, and you can't build new functionality for your organization. (In this respect, I'm biased towards competitor Salesforce.com, which has an open API an an appexchange of 1000+ apps.)
  • Pricing is pretty inconsistent, at least to my knowledge. I've seen similar organizations reporting wildly different prices to me. I just hope that they're giving me inaccurate information.
  • Tracking constituent's participation in different things is limited. You can create new checkboxes to indicate that someone came to your gala or volunteered, but those checkboxes seem to get out of control pretty quickly.
Anna Hazel Crotty profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
eTapestry8.0
Based on 16 answers
eTapestry does not meet the needs of the organization as a whole, in addition to the 5 year strategic plan. The organization continues to grow and needs additional resources to track data.
No photo available

Usability

No score
No answers yet
No answers on this topic
eTapestry8.9
Based on 4 answers
Was not a great fit for the organization.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
eTapestry7.8
Based on 2 answers
eTapestry is not software supported so it can be accessed anywhere. Just be sure to have the access key because you cannot login on a different computer for security reasons without an administrator approving it.
No photo available

Performance

No score
No answers yet
No answers on this topic
eTapestry6.0
Based on 1 answer
The product does what it is supposed to, although there are downsides. There are positive and negatives for every product. This is less expensive alternative for a small organization tracking minimum information.
No photo available

Support

No score
No answers yet
No answers on this topic
eTapestry9.9
Based on 5 answers
I had good experience with the support team to help me with reports and adding fields.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
eTapestry8.0
Based on 1 answer
In person training is always helpful for a new product however I think that the online tutorials would do just fine.
No photo available

Online Training

No score
No answers yet
No answers on this topic
eTapestry8.0
Based on 1 answer
The online tutorials were easy to follow and explained in detail steps. I was able to put together an organization SOP for best practices in case I was not in the office or no longer there.
No photo available

Implementation

No score
No answers yet
No answers on this topic
eTapestry8.0
Based on 1 answer
The organization as fairly happy with the implementation in that the data was all in the right places. However as they continued to grow, they outgrew eTapestry's functions.
No photo available

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
eTapestry is better than PIDI, but not as good as Salesforce or the Luminate products for this particular organization. PIDI is less customizable and the reporting is worse than eTapestry that it is not really supported. Salesforce is open source platform and can be easily customized. Luminate is also all around good with customizing and reporting.
No photo available

Scalability

No score
No answers yet
No answers on this topic
eTapestry1.0
Based on 1 answer
The product overall is not too bad but I would not suggest for a large nonprofit organization.
No photo available

Return on Investment

  • We had a 24% increase in applications received after the first year
  • We had a 10% increase in scholarship dollars awarded
  • We had an increase in scholarship funds opened, including companies we weren't able to accommodate before.
Rosisella Blakney profile photo
  • Better customer service.
  • Better reporting to board and executives
  • Better access to data analysis
  • Difficulties in reporting often led to corrupt lists and slow reports.
No photo available

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eTapestry

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details