What users are saying about

AcademicWorks

9 Ratings

iWave

9 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

iWave

9 Ratings
Score 9.7 out of 101

Add comparison

Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

iWave

For my organization iWave is well suited to understand more about the giving capacity and history of our ticket buyers. As a performing arts nonprofit with a theater space and a large volume of ticket sales, iWave helps us identify donor prospects from the many people who purchase tickets and attend our shows. The Foundation search tool is especially useful for researching new sources of grant revenue
Dave Archuletta profile photo

Pros

  • All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
  • The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
  • AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
  • Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Rhonda Seyfried profile photo
  • Easily compare results across multiple databases, utilizing the "360 search" capability. This is the most common type of search for us, as it provides a snapshot of everything from real estate values, stock sales, political giving, charitable giving, and board roles of each individual.
  • Foundation search allows us to research all information about a charitable foundation, including 990s, board lists, staff lists (including contact information), and giving history, all sorted by region and field. Having access to this information on the same platform as our individual giving research makes for a much more efficient workflow, and also enables us to see the connections between individual prospects and the foundations or boars they may serve on.
  • Bulk data processing turnaround is very quick, often a short list will be processed within an hour and even long lists of 4k or more are processed within 36 hours. The results are sortable and filterable, allowing us to efficiently handle larger amounts of data that come with big lists
  • Customer support is prompt, friendly, and always helpful when needed. We never feel like we have to wait very long for a response, and customer support is always available by phone.
Dave Archuletta profile photo

Cons

  • Customer Service - Has slipped in the last year, since merging with Blackbaud. Not as responsive or knowledgeable overall.
Shelley Cotten profile photo
  • Continue to identify additional resources that could be included in the product without major subscription increases.
Amber Countis profile photo

Support

No score
No answers yet
No answers on this topic
iWave10.0
Based on 1 answer
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
Dave Archuletta profile photo

Alternatives Considered

At the time that we made the switch, NextGen was not able to offer the option that committee reviewers could rank a student and that their ranking could carry over into multiple scholarships. We already had over 70 committee reviewers and the process to review some of the more general scholarship applicants was taking more than 10 hours. The AcademicWorks System allows each applicant to be ranked by a number of committee reviewers (you set the number of reviewers) one time and the score can be propagated across multiple scholarships. This is an efficient use of the reviewers time and keeps the time commitment manageable.
Rhonda Seyfried profile photo
iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
Shannon Richardson profile photo

Return on Investment

  • Time saving.
  • Easier for reviewers to score applications.
  • Easier for references to submit their recommendations.
Shelley Cotten profile photo
  • It's a great tool at a great price that provides quick and efficient information.
Amber Countis profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

iWave

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details