What users are saying about
9 Ratings
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Score 8.9 out of 101
5 Ratings
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Score 7 out of 101

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Likelihood to Recommend

AcademicWorks

[It's] Well suited for scholarship programs of any size. AW works one-on-one with the customer and helps address needs and workarounds to get the information needed.
Shelley Cotten profile photo

Netsuite for Nonprofits

For small-medium sized non-profits I think NetSuite for Nonprofits is a great solution! For a larger organization, with multiple locations, the Household and Individual records start taking up a lot of room, so I could see a subsidiary account being necessary for easier system navigation
No photo available

Pros

  • Customer service
  • Sorting of student applications per scholarship opportunity
  • The cycle review in order to set up the next application cycle was always great!
Tamika Davis profile photo
  • Our highly-customized approval routing for expense reports creates ease and flexibility for our accounting department.
  • Using the non-profit features, we are now able to track donations at both the household and individual levels. Having the option to run donor reports on a single person or on the whole household has cut down lots of hours that was spent on manual data manipulation.
  • With financial segmentation, we can easily track expenses by location, department, and grants.
No photo available

Cons

  • Some users may like a bit more customization
  • If it's not currently a thing, an "if, then" algorithm for the general application would be helpful
  • Easier searching in their client resource portal
Tamika Davis profile photo
  • The last department in our organization that we haven't been able to implement into NetSuite is out Volunteer department. The system we currently use for Volunteers to login and track their hours allows them to have a free user license. So far, we have not been able to find a way for NetSuite to do these things for us. We would love for a future portal to be created for our 200+ Volunteers to login and have accessibility to their hours without having to pay for them to all have licenses.
  • For reporting - we would like to be able to join to more than one level above or below the record the search/report is built on. It's been frustrating at times that we cannot pull in data off another custom record into a search or report.
  • We have found the Outlook-NetSuite integration has been less than desirable for us. Although emails do integrate, calendar events do not. Currently, many of our employees have to track appointments with Customers in both their Outlook and NetSuite calendars.
No photo available

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
We were led to believe NetSuite was the best of both worlds, and would seamlessly combine a great CRM with a good accounting program.We have fewer problems on the accounting side, but the donor (customer) relations management database is very disappointing.
No photo available

Return on Investment

  • Increase in new scholarship fund holders
  • Streamlined qualification of applications
  • Faster processing of awards
Tamika Davis profile photo
  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
No photo available

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netsuite for Nonprofits

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details