What users are saying about
9 Ratings
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Top Rated
207 Ratings
9 Ratings
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Score 8.9 out of 101

Raiser's Edge NXT

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Top Rated
207 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

Raiser's Edge NXT

Great for a donor management system. Keeps data accessible, and reports are fairly easy to pull. Sometimes users have confusion on which reports they are trying to get. So much information, so many options - pros and cons. If you have experienced advancement personnel and a designated database administrator, this is an awesome program that can provide so much detail.
Shelley Cotten profile photo

Pros

AcademicWorks

  • All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
  • The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
  • AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
  • Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Rhonda Seyfried profile photo

Raiser's Edge NXT

  • User Interface. This is one of the best-looking products I've ever used, very clean and streamlined. Everything is very logically laid out, and the purpose of every box and button is crystal clear. Plus, you still have access to the old-school "Database View" for those people who have difficulty with change.
  • Customization. If you don't like the way a screen is defaulted to look, you can move things around incredibly easily to make sure the things most important to you are where you need them to be.
  • Company Involvement. Blackbaud is very invested in Raiser's Edge NXT, and they are constantly adding and changing things based on user feedback to provide an optimal experience. I feel like my concerns are always taken in to consideration, and there is ample opportunity to test out new functionality and provide feedback that really seem to be used.
  • Accessibility. You can access both the NXT "Web View" and the Classic RE7 "Database View" from any device with internet access.
Daniel Bayer profile photo

Cons

AcademicWorks

  • Customer Service - Has slipped in the last year, since merging with Blackbaud. Not as responsive or knowledgeable overall.
Shelley Cotten profile photo

Raiser's Edge NXT

  • Consistency of access. The number of times when connectivity (to the database view specifically) has been painfully slow is almost too high to count.
  • Current features. Blackbaud is still building out lots of functionality, so there are many fields that you can't "filter" or sort on, and many database administration/management functions that cannot be done in the beautiful web view yet, which is frustrating.
  • It's not fully compatible with RE7, in that certain fields have been renamed and certain fields are now now better than others for inputting certain data points. An adjustment in data entry and reporting may be required depending on how your organization has been using these fields, including changing historical data in order to make the best use of the powerful analytics tools.
Daniel Bayer profile photo

Likelihood to Renew

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 9.5
Based on 17 answers
There is simply no better or easier to use product on the market for fundraising and constituent management. Blackbaud is continually making updates based on user input, so big problems get fixed within a decent turnaround time. Customer service is top of the line, too. It is accessible to everyone, regardless of experience working with similar programs, so a brief tutorial is all you need to be up and running.
Daniel Bayer profile photo

Usability

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.1
Based on 22 answers
The NXT web view is elegant and loads quickly. There are so many options for support that it's difficult to fault any area that may seem confusing given how easy it is to chat with a representative that knows the software very well
Brady Craighead profile photo

Reliability and Availability

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.3
Based on 3 answers
When outages come, they are definitely felt! They come a few times a year, and can be quite a hassle. Sometimes the program isn't completely down, but is still slowed right down and creates complications. Not sure what the solution is for this, but ideal if the company can sort it out
Cameron Dunkin profile photo

Performance

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.3
Based on 14 answers
It's fine. It's not the fastest, but not the slowest either. The real limitations come in how difficult it is to pull reports, or how to segment parts of information. This isn't an issue of not knowing how to do something - we've followed up with staff and there are actual limitations that make work harder
Cameron Dunkin profile photo

Support

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.9
Based on 29 answers
There are times when there are long line ups and can be incredibly slow and responsive, on very critical things. Glad there is support services, but they could be improved. There are also the larger issues with RE that are slowly being addressed, and very slowly being added to RE NXT from RE 7, but still work to do
Cameron Dunkin profile photo

In-Person Training

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 9.4
Based on 11 answers
Training on-site was excellent. Our trainer was very knowledgeable and helped us create solutions for our specific needs using RE NXT.
Andrea Koenig-Feldman profile photo

Online Training

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.2
Based on 14 answers
It was helpful and answered some of our questions. We needed to use it in tandem with users' experience.
Annie Wadleigh profile photo

Implementation

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.4
Based on 13 answers
It was a very easy process and involved little staff time to implement. It's been a great tool for our fundraisers and has helped identify holes in our data that require attention. Overall, NXT has been very worthwhile.
Lawrence Willim profile photo

Alternatives Considered

AcademicWorks

At the time that we made the switch, NextGen was not able to offer the option that committee reviewers could rank a student and that their ranking could carry over into multiple scholarships. We already had over 70 committee reviewers and the process to review some of the more general scholarship applicants was taking more than 10 hours. The AcademicWorks System allows each applicant to be ranked by a number of committee reviewers (you set the number of reviewers) one time and the score can be propagated across multiple scholarships. This is an efficient use of the reviewers time and keeps the time commitment manageable.
Rhonda Seyfried profile photo

Raiser's Edge NXT

Lawrence Willim profile photo

Scalability

AcademicWorks

No score
No answers yet
No answers on this topic

Raiser's Edge NXT

Raiser's Edge NXT 8.7
Based on 4 answers
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
Lawrence Willim profile photo

Return on Investment

AcademicWorks

  • Time saving.
  • Easier for reviewers to score applications.
  • Easier for references to submit their recommendations.
Shelley Cotten profile photo

Raiser's Edge NXT

  • Without a database we'd be up a creek. It's hard to evaluate or compare to what other options there are, because there really isn't any competition in this field for our size of org.
Cameron Dunkin profile photo

Pricing Details

AcademicWorks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Raiser's Edge NXT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

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