What users are saying about

AcademicWorks

9 Ratings

Raiser's Edge NXT

Top Rated
193 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

Raiser's Edge NXT

Top Rated
193 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

AcademicWorks

This is an excellent system for any college/university or scholarship provider that offers a large volume of scholarships to a high number of applicants. The price point might be a little high for a smaller school/provider and may not be worthwhile if their numbers are lower.
Rhonda Seyfried profile photo

Raiser's Edge NXT

NXT is great for fundraisers that need information on the go and may not be as computer savvy as regular database users. NXT is a great guide to see how your fundraising efforts are paying off and to gain a better understanding of your constituents. It isn't, however, the be all end all of reporting. More extensive and detailed reports still need to be generated from other sources.
Lawrence Willim profile photo

Pros

  • All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
  • The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
  • AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
  • Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.
Rhonda Seyfried profile photo
  • The work center is wonderful for keeping track of prospects. The automatically populating tags on donors records make keeping in touch a breeze.
  • The easy-to-read charts and graphs in the analysis portion of NXT gives you clear visual representations of progress towards fundraising goals and allows you to see trends from year to year over campaigns, appeals, and funds.
  • NXT is a powerful tool and you need clean data to make it useful. NXT has allowed us to see data holes that need attention.
Lawrence Willim profile photo

Cons

  • Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
  • Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.
Rosisella Blakney profile photo
  • Details about events and other modules found in Raiser's Edge don't always translate to NXT. However, new features are constantly being added.
  • Certain analytic features such as Gifts by Constituent Code are only useful if that information is tracked in Raiser's Edge.
  • Once in a while the lag between the actual database and NXT is extensive.
Lawrence Willim profile photo

Likelihood to Renew

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Raiser's Edge NXT9.5
Based on 16 answers
Raiser’s Edge NXT has become our standard and an essential part of daily operations.
Jennifer Askew profile photo

Usability

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Raiser's Edge NXT8.3
Based on 22 answers
The raisers edge product has exceeded all expectations in both the tools it provides to assist in our fundraising efforts as well as the service behind it. We are blessed to have blackbaud as a partner and feel that they are very much a part of our success.
Andy Schroeder profile photo

Reliability and Availability

No score
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Raiser's Edge NXT8.3
Based on 3 answers
When outages come, they are definitely felt! They come a few times a year, and can be quite a hassle. Sometimes the program isn't completely down, but is still slowed right down and creates complications. Not sure what the solution is for this, but ideal if the company can sort it out
Cameron Dunkin profile photo

Performance

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Raiser's Edge NXT8.5
Based on 14 answers
It's fine. It's not the fastest, but not the slowest either. The real limitations come in how difficult it is to pull reports, or how to segment parts of information. This isn't an issue of not knowing how to do something - we've followed up with staff and there are actual limitations that make work harder
Cameron Dunkin profile photo

Support

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Raiser's Edge NXT8.8
Based on 29 answers
Customer support at Blackbaud is really good. The wait time in the chat isn't too long and they always make sure that they've solved your issue.

The one area that needs improvement is that the first line of support needs to know when to escalate the issue to the next level. Sometimes I explain my issue in great detail and they still start at the beginning of the support process without reading everything that i've written.
Karen Stuhlfeier, bCRE Associate profile photo

In-Person Training

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Raiser's Edge NXT9.2
Based on 11 answers
Training on-site was excellent. Our trainer was very knowledgeable and helped us create solutions for our specific needs using RE NXT.
Andrea Koenig-Feldman profile photo

Online Training

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Raiser's Edge NXT8.0
Based on 14 answers
I didn't learn anything new
Karen Shannon profile photo

Implementation

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Raiser's Edge NXT8.5
Based on 13 answers
We adopted NXT when our fundraising department was small, so rolling it out to our officers has been seamless. It took 6-12 months to settle on how to use it, and now have established an in-house users' guide specifying what fields are important. We have had good response from Blackbaud tech support when we have needed it. We are less satisfied with the responses to contractual and billing questions related to implementation.
Damian Lenshek profile photo

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
The only other similar product I have used is Education Edge in a non-profit secondary school setting. We also used Financial Edge and Raiser's Edge there where all systems were operating simultaneously. It was a great way to approach the different arenas of the organization while utilizing the same system platforms. We are currently implementing AcademicWorks and I will soon be able to comment on its functionality and usage.
Jennifer Askew profile photo

Scalability

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Raiser's Edge NXT8.7
Based on 4 answers
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
Lawrence Willim profile photo

Return on Investment

  • It has provided a positive ROI in our scholarship management, without having to outsource this function in our department.
  • The help we get from the support team is phenomenal that yearly set up can be done with a few days.
  • For what we get done with it, it is a good investment.
Yma-Richel Nabong, MBA profile photo
  • Stewardship is an integral part of what we do and Raiser’s Edge NXT allows us to take that to the next level. It is vital to our stakeholder communication.
  • Planning of future campaigns and events is now driven by the data we analyze from using NXT. This allows us to revise and improve our planning and events to provide greater success and connection with our stakeholders.
Jennifer Askew profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Raiser's Edge NXT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details