What users are saying about
3 Ratings
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Score 10 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

DialSource

Dialsource is great for any application where the business is using Salesforce.com. It helps with the dialing of the phone, leaving preset voicemails, speeding up the client call back response time and documenting client interaction in Salesforce.com. I recommend it to my realtor partners, and their teams, as a way to create more business contacts and interactions.
Mark Coffman | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
DialSource
Contact preview
Acarda Messenger Auto Dialer
10.0
DialSource
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
DialSource
Call notes & tags
Acarda Messenger Auto Dialer
10.0
DialSource
Automatic call logging
Acarda Messenger Auto Dialer
10.0
DialSource

Core Dialer

Acarda Messenger Auto Dialer
10.0
DialSource
Outbound dialing
Acarda Messenger Auto Dialer
10.0
DialSource
Inbound routing
Acarda Messenger Auto Dialer
10.0
DialSource
Custom caller ID
Acarda Messenger Auto Dialer
10.0
DialSource
Click-to-call
Acarda Messenger Auto Dialer
10.0
DialSource
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
DialSource
Dialer contact import
Acarda Messenger Auto Dialer
10.0
DialSource
Campaign & list management
Acarda Messenger Auto Dialer
10.0
DialSource

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
DialSource
Follow-up calls
Acarda Messenger Auto Dialer
10.0
DialSource
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
DialSource
Dialer compliance
Acarda Messenger Auto Dialer
10.0
DialSource

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

DialSource

  • Best telephony of any tool
  • Backend automation pre-call and post-call that save reps a ton of admin time.
  • Inbpound lead matching by phone number inside of Salesforce
Rob Morris | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

DialSource

  • I don't see any areas of improvement at this time.
Mark Coffman | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

DialSource

DialSource 10.0
Based on 2 answers
If I have an issue with the interface between Salesforce.com and Dialsource, usually the Support team is reaching out to me to let me know the connection between the two programs has been altered or disconnected before I even get a chance to realize it myself.
Mark Coffman | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

DialSource

DialSource Telephony is way better than the others: no delay, no static, clear consistent voice quality.
Rob Morris | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

DialSource

  • Return on investment was almost immediate for us.
  • The time savings along plus the process alignment are home runs
Rob Morris | TrustRadius Reviewer

Screenshots

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DialSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
DialSource
10.0

Support Rating

Acarda Messenger Auto Dialer
DialSource
10.0

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