What users are saying about
3 Ratings
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Score 10 out of 100
9 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

IBM CPQ

Once fully customized, IBM CPQ can fit any field from quote-to-cash procedures, order management, inventory control to supply chain. We have been able to configure products and develop product quotations.
Rakesh Mohapatra | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
IBM CPQ
Contact preview
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Call notes & tags
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Automatic call logging
Acarda Messenger Auto Dialer
10.0
IBM CPQ

Core Dialer

Acarda Messenger Auto Dialer
10.0
IBM CPQ
Outbound dialing
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Inbound routing
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Custom caller ID
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Click-to-call
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Dialer contact import
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Campaign & list management
Acarda Messenger Auto Dialer
10.0
IBM CPQ

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
IBM CPQ
Follow-up calls
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
IBM CPQ
Dialer compliance
Acarda Messenger Auto Dialer
10.0
IBM CPQ

CPQ

Acarda Messenger Auto Dialer
IBM CPQ
9.8
Quote sharing/sending
Acarda Messenger Auto Dialer
IBM CPQ
9.7
Product configuration
Acarda Messenger Auto Dialer
IBM CPQ
9.8
Configuration options
Acarda Messenger Auto Dialer
IBM CPQ
9.8
Pricing rules
Acarda Messenger Auto Dialer
IBM CPQ
9.5
Price adjustment
Acarda Messenger Auto Dialer
IBM CPQ
9.5
Purchase history and open contracts
Acarda Messenger Auto Dialer
IBM CPQ
9.8
Guided selling/Sales portal
Acarda Messenger Auto Dialer
IBM CPQ
9.8
CPQ reporting & analytics
Acarda Messenger Auto Dialer
IBM CPQ
10.0
CPQ-CRM integration
Acarda Messenger Auto Dialer
IBM CPQ
10.0
Attachments to quotes
Acarda Messenger Auto Dialer
IBM CPQ
9.7
Order capturing
Acarda Messenger Auto Dialer
IBM CPQ
9.5

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

IBM CPQ

  • Configuring pricing processes by discussing and amending pricing in a central location.
  • Negotiating sales quotes that help generate high ROI.
  • Helping clients go through buying procedures by configuring, pricing, and quoting purchase orders.
Kelvin Burrows | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

IBM CPQ

  • There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
  • Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.
Anonymous | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

IBM CPQ

IBM CPQ 10.0
Based on 2 answers
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

IBM CPQ

IBM CPQ being hosted in a secured information center, it ensures that customer data is encrypted to never leak to cyber attackers. Also, unlike QuoteWerks, IBM CPQ has robust configure, price and quote features for all sorts of organizations from medium-sized to enterprise companies.
Rakesh Mohapatra | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

IBM CPQ

  • Determining profitability by developing multichannel models.
  • Automating business procedures such as Accounts (Payables and Receivables) and data integration.
  • Order management is another great impact that helps us maintain a high and running supply chain.
Kelvin Burrows | TrustRadius Reviewer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
IBM CPQ
9.2

Support Rating

Acarda Messenger Auto Dialer
IBM CPQ
10.0

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