What users are saying about
3 Ratings
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Score 10 out of 100
18 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

PhoneBurner

I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
JUNE REY RAMIREZ | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
PhoneBurner
7.9
Contact preview
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.1
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
PhoneBurner
7.2
Call notes & tags
Acarda Messenger Auto Dialer
10.0
PhoneBurner
7.4
Automatic call logging
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9

Core Dialer

Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.8
Outbound dialing
Acarda Messenger Auto Dialer
10.0
PhoneBurner
9.1
Inbound routing
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.5
Custom caller ID
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.5
Click-to-call
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.7
Dialer contact import
Acarda Messenger Auto Dialer
10.0
PhoneBurner
9.1
Campaign & list management
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9
Follow-up calls
Acarda Messenger Auto Dialer
10.0
PhoneBurner
9.0
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9
Dialer compliance
Acarda Messenger Auto Dialer
10.0
PhoneBurner
8.9

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

PhoneBurner

  • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
  • The amount of time it takes to get through a list of calls has almost been cut in half.
  • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
Nathan Newman | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

PhoneBurner

  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
Anonymous | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 9.3
Based on 3 answers
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
Julia Carmargo | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 8.9
Based on 5 answers
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
Erin Miller | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

PhoneBurner

We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
JUNE REY RAMIREZ | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

PhoneBurner

  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acarda Messenger Auto Dialer Editions & Modules

Additional Pricing Details

PhoneBurner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PhoneBurner Editions & Modules

Edition
Unlimited - 1 user$149.001
  1. per user, per month
Additional Pricing Details
No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
PhoneBurner
7.9

Usability

Acarda Messenger Auto Dialer
PhoneBurner
9.3

Support Rating

Acarda Messenger Auto Dialer
PhoneBurner
8.9

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