What users are saying about
3 Ratings
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Score 10 out of 100
24 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

RingDNA

We switched over from SalesLoft and other than the conversational intelligence feature, everything else has felt like a significant downgrade. Conversational AI sounds valuable in theory but [I feel] has not been put into use at all by management. SalesLoft integrated with SF much more seamlessly. I loved having SalesLoft embedded into the very same SF window where I can dial, message, log calls, etc without having to have a separate window open. [In my experience] The RingDNA interface is not nearly as clean and intuitive. It gets the job done as a basic dialer but for a full-on sales tool, [I feel] there are too many manuals, cumbersome hindrances that disrupt the daily workflow. Once these things get patched up, I would feel a lot better towards RingDNA. My experience with RingDNA has been shared by the vast majority of the sales floor (the ones actually using it).
Wolf Weisz | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
RingDNA
8.2
Contact preview
Acarda Messenger Auto Dialer
10.0
RingDNA
8.1
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
RingDNA
7.8
Call notes & tags
Acarda Messenger Auto Dialer
10.0
RingDNA
8.4
Automatic call logging
Acarda Messenger Auto Dialer
10.0
RingDNA
8.6

Core Dialer

Acarda Messenger Auto Dialer
10.0
RingDNA
8.7
Outbound dialing
Acarda Messenger Auto Dialer
10.0
RingDNA
9.1
Inbound routing
Acarda Messenger Auto Dialer
10.0
RingDNA
9.0
Custom caller ID
Acarda Messenger Auto Dialer
10.0
RingDNA
Click-to-call
Acarda Messenger Auto Dialer
10.0
RingDNA
8.7
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
RingDNA
9.2
Dialer contact import
Acarda Messenger Auto Dialer
10.0
RingDNA
8.0
Campaign & list management
Acarda Messenger Auto Dialer
10.0
RingDNA
8.2

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
RingDNA
8.4
Follow-up calls
Acarda Messenger Auto Dialer
10.0
RingDNA
8.1
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
RingDNA
8.7
Dialer compliance
Acarda Messenger Auto Dialer
10.0
RingDNA

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

RingDNA

  • Speed at calling through lists, loading the account data into the intelligent dallier
  • Using the calling notes and other values, as triggers into our workflows
  • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
Michael McKerlie | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

RingDNA

  • Sometimes it loses the quality of the calls, I do not understand if it is the platform or the customers when calling.
  • They could put in a phone number checker, I've had trouble with that several times already.
  • The reports it generates tend to be limited no matter what subscription you have.
Stella Olsson | TrustRadius Reviewer

Likelihood to Renew

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 10.0
Based on 1 answer
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Shanna Kostopulos | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 7.7
Based on 4 answers
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
Stella Olsson | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 8.7
Based on 8 answers
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
Siddarth Upadhya | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

RingDNA

I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
Tim Eddington | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

RingDNA

  • RingDNA has a significant impact on our ability to manage our activities with our sales team
  • Analytics gives us absolute transparency across our sales and service teams
  • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
Michael McKerlie | TrustRadius Reviewer

Screenshots

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingDNA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
RingDNA
7.9

Likelihood to Renew

Acarda Messenger Auto Dialer
RingDNA
10.0

Usability

Acarda Messenger Auto Dialer
RingDNA
7.7

Support Rating

Acarda Messenger Auto Dialer
RingDNA
8.7

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