What users are saying about
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82 Ratings
3 Ratings
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Score 10 out of 100

Salesforce Mobile

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82 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Mobile

Being out from the office, [Salesforce Mobile (formerly Salesforce1 Mobile App)] is a supporting tool to bring all the information with you without having the need of bringing the laptop. As I said before, I am a sales manager and it is much more comfortable for me to use the mobile app instead of bringing a bag or something similar only for the laptop.However, it wouldn't make any sense to use it in the office as you can enter into Salesforce from your computer and have a better experience with the SF product as it is much more comfortable to use. At the end it has a much larger screen than a phone or a tablet and it has many more possibilities as a whole
Nicolas Rama | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Contact preview
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Call notes & tags
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Automatic call logging
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile

Core Dialer

Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Outbound dialing
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Inbound routing
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Custom caller ID
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Click-to-call
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Dialer contact import
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Campaign & list management
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Follow-up calls
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
Dialer compliance
Acarda Messenger Auto Dialer
10.0
Salesforce Mobile

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Mobile

  • The ability to construct lead list for various marketing channels and have our staff prioritize calls. It's simple to use, just has to be set up once, and it's safe.
  • The most important aspect of this app is that all of its features are incredible, especially the reporting capabilities and the ability to quickly input customer information.
  • The app allows sales reps to focus on opportunities while on the field. The app has a feature that allows you to set up quick action for a variety of tasks.
Anonymous | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Mobile

  • Just like Salesforce, there's a lot you can do with the app. It can feel overwhelming if you don't know what you're looking for.
  • This isn't necessarily a fault, but when you use Salesforce on a computer most of the time, when going to Mobile you do have to make an adjustment and be prepared for a different layout and navigation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Mobile

Salesforce Mobile 10.0
Based on 1 answer
We have to have it !! We love the product and most of us use it everyday - many times daily !!
Rob Thomason  ☁ | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Mobile

Salesforce Mobile 9.5
Based on 2 answers
Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.
Anonymous | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Mobile

Salesforce Mobile 8.8
Based on 3 answers
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
Ben Caplan | TrustRadius Reviewer

Implementation Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Mobile

Salesforce Mobile 10.0
Based on 1 answer
It went great - need more discovery next time
Rob Thomason  ☁ | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Mobile

Obviously the biggest reason why we use Salesforce Mobile is because we use Salesforce as our main CRM. So if there are other options we have no reason to even consider them while we continue to use Salesforce. However, one of the reasons we chose Salesforce was because of the functionality of their Mobile App.
Nathan Clark | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Mobile

  • Reduces the amount of times i need to get in the computer during weekends (to check stuff)
  • Reduces the heaviness of my bag when im doing field sales
  • no negatives, if it had i would just do it in the computer
crecente pucci | TrustRadius Reviewer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
Salesforce Mobile
8.7

Likelihood to Renew

Acarda Messenger Auto Dialer
Salesforce Mobile
10.0

Usability

Acarda Messenger Auto Dialer
Salesforce Mobile
9.5

Support Rating

Acarda Messenger Auto Dialer
Salesforce Mobile
8.8

Implementation Rating

Acarda Messenger Auto Dialer
Salesforce Mobile
10.0

Add comparison