Acarda Outbound vs. TelebuHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acarda Outbound
Score 7.8 out of 10
N/A
Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies.N/A
TelebuHub
Score 8.4 out of 10
N/A
TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these…N/A
Pricing
Acarda OutboundTelebuHub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acarda OutboundTelebuHub
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acarda OutboundTelebuHub
Top Pros
Top Cons

No answers on this topic

Features
Acarda OutboundTelebuHub
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
Acarda Outbound
8.3
1 Ratings
1% below category average
TelebuHub
9.6
3 Ratings
13% above category average
Agent dashboard9.01 Ratings10.03 Ratings
Outbound response8.01 Ratings9.53 Ratings
Click-to-call (CTC)8.01 Ratings9.53 Ratings
Validate callers00 Ratings9.53 Ratings
Call forwarding00 Ratings10.03 Ratings
Warm transfer00 Ratings9.03 Ratings
Predictive dialing00 Ratings9.03 Ratings
Interactive voice response00 Ratings10.03 Ratings
REST APIs00 Ratings9.43 Ratings
Call scripts00 Ratings9.53 Ratings
Call tracking00 Ratings10.03 Ratings
Multichannel integration00 Ratings9.43 Ratings
CRM software integration00 Ratings9.53 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
Acarda Outbound
8.5
1 Ratings
2% above category average
TelebuHub
9.5
3 Ratings
13% above category average
Recording9.01 Ratings9.53 Ratings
Historical reporting8.01 Ratings10.03 Ratings
Inbound call routing00 Ratings9.53 Ratings
Quality management00 Ratings9.53 Ratings
Call analytics00 Ratings9.53 Ratings
Live reporting00 Ratings9.03 Ratings
Customer surveys00 Ratings9.43 Ratings
Customer interaction analytics00 Ratings9.53 Ratings
Best Alternatives
Acarda OutboundTelebuHub
Small Businesses
CloudTalk
CloudTalk
Score 9.6 out of 10
CloudTalk
CloudTalk
Score 9.6 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.6 out of 10
CloudTalk
CloudTalk
Score 9.6 out of 10
Enterprises
Webex Contact Center
Webex Contact Center
Score 9.1 out of 10
Webex Contact Center
Webex Contact Center
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acarda OutboundTelebuHub
Likelihood to Recommend
8.0
(2 ratings)
9.5
(3 ratings)
User Testimonials
Acarda OutboundTelebuHub
Likelihood to Recommend
Acarda Sales Technologies
I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.
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Telebu Communications
We have benefited a lot from this software that seems very complete and helps us to receive many more calls daily, customers are much more satisfied because they are served more promptly and efficiently and the performance of workers is increased. It is one of the best customer service software we have used.
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Pros
Acarda Sales Technologies
  • Call clearance and tools
  • Typing notes on the call
  • Recording all calls
  • Advanced reporting
  • Have unsuccessful calls re-scheduled
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Telebu Communications
  • Ability to design IVR flow using very user-friendly IVR Studio
  • The remote work capability and extremely low infrastructure cost afforded by cloud deployment
  • User-friendly design, which makes the software very easy to navigate
  • Affordability and flexibility offered by the company in terms of integration
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Cons
Acarda Sales Technologies
  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.
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Telebu Communications
  • Could use a mobile app, since the website performance is poor on mobile
  • More social media listening should be added
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Alternatives Considered
Acarda Sales Technologies
I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.
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Telebu Communications
No answers on this topic
Return on Investment
Acarda Sales Technologies
  • Increasing productivity and closed sales
  • Making the customer feels trust by providing info about his previous call.
  • Ease of use and quick
Read full review
Telebu Communications
  • Improved CSAT scores
  • Agents are happy to use the software without any roadblocks remotely
  • Successful outreach of voice broadcast marketing campaigns
  • Much more organized customer query ticketing
  • Virtual assistant helps a lot in ticketing late-night customer calls
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ScreenShots