Accelevents vs. accesso Siriusware

Accelevents is very well suited for companies building an event program who want an ease to use platform that also has all the flexibility and features you could ever want. We love how it's all under one roof as they say. So we don't need to go connecting multiple tools together. Our previus platform had all of the features, but they were disconnected. Accelevents is much smoother to work with saving our team a ton of time and making everything more simple for our attendees.

Siriusware seems best suited for organizations that are working with many programs and events that are running at different times. You are able to easily check registration for different events at the same time which is very helpful. If you have staff that are focusing just on data analysis and reporting then Siriusware would be very useful for them. On the flip side if you need to train seasonal staff on the point of sale and process multiple sales in a quick amount of time then this is not the best fit. The interface can be clunky and slow especially when you have internet problems.

Incentivized

• Customer support
• Ease of use
• Customization
• Branding
• Flexbility
• Looks great

• Some support agents are helpful
• Basic front end is good
• Up-time is good

Incentivized

• More robust email manegement
• Support for additional badge printers
• Hotel room booking

• The integration with our CRM (Raiser's Edge) leaves much to be desired. It is kind of a mess.
• There are a lot of moving pieces and if something gets inadvertently skipped during the backend set-up of forms, it can create real headaches.
• It is not especially intuitive to use, in my opinion.

Incentivized

Accelevents is the easiest to use and has the best support. They're constantly innovating and adding new functionality and they want to hear from me on how to make the platform better. We are here to stay

Any POS implementation is a lot of work, and a lot of learning for Admin, IT, management, end users, etc. This was selected by a consultant we hired. We have many regrets regarding the process, but are now kind of stuck and it is basically getting the job done. It is not ideal, but the people who chose this have learned a lot in the process.

Incentivized

• Increased sponsor revenue from our events that we put towards event activations
• Higher attendance rate through cart abandonment tracking and re-engagement
• Overall time savings for my team

• It has allowed us to look at our total revenue more easily and figure out where we are falling short.
• We do face more issues from the customer having difficulty registering for programs because of some of the limitations when being used as a online ticket point of sale.
• It has allowed us to process refunds ourselves, which we were not able to do, which has allowed for better customer interaction.

Incentivized