Likelihood to Recommend Accelevents is very well suited for companies building an event program who want an ease to use platform that also has all the flexibility and features you could ever want. We love how it's all under one roof as they say. So we don't need to go connecting multiple tools together. Our previus platform had all of the features, but they were disconnected. Accelevents is much smoother to work with saving our team a ton of time and making everything more simple for our attendees.
Read full review Yes, in IT companies where the workforce is distributed, it is extremely important to stay connected and relevant to daily tasks, knowledge, and work progress. Tools like GoToWebinars are a great choice. Especially for org-wide and portfolio-wide meetings, for example, you need organizers, presenters, and panelists.
Read full review Pros Customer support Ease of use Customization Branding Flexbility Looks great Read full review We launched a product for a mass and more than 500 people attended the webinar and it was seamless. Recording capability for the later usage Setup is very simple for both admins and end users Polls are helpful in assessing the engagement of the customers Read full review Cons More robust email manegement Support for additional badge printers Hotel room booking Read full review Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances. Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth). If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active. Canceling/changing seats is a huge pain. The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive. Read full review Likelihood to Renew Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Read full review Usability This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
Read full review Reliability and Availability I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
Read full review Performance I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
Read full review Support Rating I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Read full review Implementation Rating I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
Read full review Alternatives Considered Accelevents is the easiest to use and has the best support. They're constantly innovating and adding new functionality and they want to hear from me on how to make the platform better. We are here to stay
Read full review GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
Read full review Scalability I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
Read full review Return on Investment Increased sponsor revenue from our events that we put towards event activations Higher attendance rate through cart abandonment tracking and re-engagement Overall time savings for my team Read full review GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience. We usually get 100-200 attendees per session in a niche market, many are international attendees The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see. Read full review ScreenShots