What users are saying about

Accelo

9 Ratings

Accelo

9 Ratings
Score 6.2 out of 101

Assistance PSA

4 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
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Assistance PSA

Financial management and budget management
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Feature Rating Comparison

Project Management

Accelo
4.2
Assistance PSA
7.9
Task Management
Accelo
5.0
Assistance PSA
8.0
Resource Management
Accelo
5.0
Assistance PSA
8.0
Scheduling
Accelo
5.0
Assistance PSA
8.0
Workflow Automation
Accelo
5.0
Assistance PSA
7.0
Team Collaboration
Accelo
5.0
Assistance PSA
8.0
Support for Agile Methodology
Accelo
3.0
Assistance PSA
8.0
Email integration
Accelo
5.0
Assistance PSA
8.0
Timesheet Tracking
Accelo
5.0
Assistance PSA
8.0
Change request and Case Management
Accelo
2.0
Assistance PSA
8.0
Budget and Expense Management
Accelo
2.0
Assistance PSA
8.0
Gantt Charts
Accelo
Assistance PSA
8.0
Support for Waterfall Methodology
Accelo
Assistance PSA
8.0
Document Management
Accelo
Assistance PSA
8.0
Mobile Access
Accelo
Assistance PSA
8.0

Professional Services Automation

Accelo
2.0
Assistance PSA
8.5
Quotes/estimates
Accelo
2.0
Assistance PSA
8.0
Invoicing
Accelo
2.0
Assistance PSA
9.0
Project & financial reporting
Accelo
2.0
Assistance PSA
8.0
Integration with accounting software
Accelo
2.0
Assistance PSA
9.0

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
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  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
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Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
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  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

No answers on this topic
Speed and so many options
Bhanuja Nagore profile photo

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
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  • It saved time
  • It saved manual power
  • It saved dollars
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Screenshots

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Assistance PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Assistance PSA Editions & Modules
Assistance PSA
Additional Pricing Details