What users are saying about
12 Ratings
7 Ratings
12 Ratings
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Score 6.2 out of 101
7 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

Accelo

It is really well suited for organizations that need to have a lot of tools but don't want a bunch of data silos. Our organization uses HubSpot as our CRM so we don't necessarily use the CRM portion of Accelo the way it is designed. Mainly because it isn't as agile as HubSpot from a CRM perspective.
Chris Osterhout profile photo

Avaza

We are a pretty unique business because we deal with bookkeeping, marketing, and HR and across all 3 departments, we have been able to successfully use the tool. Other software we have tried usually caters to one industry at a time.
Veronica M Duckett profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Avaza
8.9
Task Management
Accelo
5.0
Avaza
10.0
Resource Management
Accelo
5.5
Avaza
9.0
Gantt Charts
Accelo
6.0
Avaza
8.0
Scheduling
Accelo
5.0
Avaza
8.3
Workflow Automation
Accelo
5.0
Avaza
Team Collaboration
Accelo
4.3
Avaza
8.3
Support for Agile Methodology
Accelo
3.7
Avaza
Support for Waterfall Methodology
Accelo
5.0
Avaza
Email integration
Accelo
7.4
Avaza
9.5
Mobile Access
Accelo
4.5
Avaza
8.0
Timesheet Tracking
Accelo
7.1
Avaza
9.7
Change request and Case Management
Accelo
5.1
Avaza
Budget and Expense Management
Accelo
5.1
Avaza
9.5

Professional Services Automation

Accelo
4.7
Avaza
8.3
Quotes/estimates
Accelo
3.5
Avaza
8.0
Invoicing
Accelo
4.1
Avaza
8.5
Project & financial reporting
Accelo
5.1
Avaza
8.5
Integration with accounting software
Accelo
6.1
Avaza

Pros

  • Retainer Management - I am not sure we could run retainers effectively without it.
  • Hour Logging and Tracking.
  • Customer Email Tracking.
Chris Osterhout profile photo
  • Project Management - Creating projects and tasks is really easy
  • Timesheets - Logging time is super quick and simple.
Veronica M Duckett profile photo

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • Recurring Projects - Right now you can create recurring tasks with a project, but if you have a project that recurs monthly with a client, as we do, you have to manually create it. Ideally, we want to be able to have this happen automatically.
  • Xero Integration - If you create an invoice based on hours, you aren't able to adjust the inventory type. Also, for the integration, you are not able to have endless inventory types mapped to GL accounts in Xero. You can only have one catch-all if you are creating invoices from timesheets.
  • Stripe/ACH Integration - Since it already integrates with Stripe to accept payments, it would be great if the user can choose ACH through Stripe instead of just Credit Card. The functionality already exists on the Stripe end, but it has not been integrated with Avaza, yet! Recurring payment options would be great as well.
  • Estimates - It would be awesome if invoices worked more like Quotes or Proposals where the client can choose an option, accept and provide a signature.
Veronica M Duckett profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Avaza10.0
Based on 1 answer
Because it has been amazing and easy to work with.
Veronica M Duckett profile photo

Support

No score
No answers yet
No answers on this topic
Avaza10.0
Based on 1 answer
They are always available and open to doing a call or a shared screen to walk through the issues.
Veronica M Duckett profile photo

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
This is miles ahead of ActiveCollab. It has more features, the interface is easier to use and the invoicing is easier to use. Across the board better. We migrated from ActiveCollab, but that was just essentially a Fancier Wunderlist. If you just need one project and a few tasks it works, but for company use, it is overly complex, yet missing a lot of features as well.
Veronica M Duckett profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • It has streamlined a lot of our work.
  • It keeps us, as admins, in the know with all the projects for our team.
Veronica M Duckett profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Avaza

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Avaza Editions & Modules
Avaza
Additional Pricing Details
Basic Integrations are available (via Zapier) for free, whereas Advanced Integrations with Quickbooks Online and Xero are available as an add-on (at $20 USD per month per integration) on paid plans.