What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 6.2 out of 101
8 Ratings
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Score 9.2 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Avaza

Avaza is certainly suited for companies who require time tracking for billing purposes for their clients. This is primarily how the company I work for uses Avaza, and it works very well for us in that aspect. It's also great for keeping track of additional expenses and managing our time throughout the day.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
Avaza
8.8
Task Management
Accelo
5.0
Avaza
10.0
Resource Management
Accelo
5.5
Avaza
8.5
Gantt Charts
Accelo
6.0
Avaza
8.0
Scheduling
Accelo
5.0
Avaza
8.4
Workflow Automation
Accelo
5.0
Avaza
Team Collaboration
Accelo
4.3
Avaza
8.2
Support for Agile Methodology
Accelo
3.7
Avaza
Support for Waterfall Methodology
Accelo
5.0
Avaza
Email integration
Accelo
7.5
Avaza
9.5
Mobile Access
Accelo
4.5
Avaza
6.9
Timesheet Tracking
Accelo
7.2
Avaza
9.8
Change request and Case Management
Accelo
5.3
Avaza
Budget and Expense Management
Accelo
5.2
Avaza
9.5

Professional Services Automation

Accelo
4.9
Avaza
8.4
Quotes/estimates
Accelo
3.6
Avaza
8.1
Invoicing
Accelo
4.2
Avaza
8.5
Project & financial reporting
Accelo
5.3
Avaza
8.5
Integration with accounting software
Accelo
6.3
Avaza

Pros

Accelo

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available

Avaza

  • Helps keep track of time spent on each project
  • Helps employees break down their time spent throughout the day
  • Encourages better time management skills
No photo available

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo

Avaza

  • Recurring Projects - Right now you can create recurring tasks with a project, but if you have a project that recurs monthly with a client, as we do, you have to manually create it. Ideally, we want to be able to have this happen automatically.
  • Xero Integration - If you create an invoice based on hours, you aren't able to adjust the inventory type. Also, for the integration, you are not able to have endless inventory types mapped to GL accounts in Xero. You can only have one catch-all if you are creating invoices from timesheets.
  • Stripe/ACH Integration - Since it already integrates with Stripe to accept payments, it would be great if the user can choose ACH through Stripe instead of just Credit Card. The functionality already exists on the Stripe end, but it has not been integrated with Avaza, yet! Recurring payment options would be great as well.
  • Estimates - It would be awesome if invoices worked more like Quotes or Proposals where the client can choose an option, accept and provide a signature.
Veronica M Duckett profile photo

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

Avaza

Avaza 10.0
Based on 1 answer
Because it has been amazing and easy to work with.
Veronica M Duckett profile photo

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Avaza

Avaza 9.0
Based on 1 answer
Avaza is very easy to use, but the mobile app needs work.
No photo available

Support

Accelo

No score
No answers yet
No answers on this topic

Avaza

Avaza 10.0
Based on 1 answer
They are always available and open to doing a call or a shared screen to walk through the issues.
Veronica M Duckett profile photo

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

Avaza

This is miles ahead of ActiveCollab. It has more features, the interface is easier to use and the invoicing is easier to use. Across the board better. We migrated from ActiveCollab, but that was just essentially a Fancier Wunderlist. If you just need one project and a few tasks it works, but for company use, it is overly complex, yet missing a lot of features as well.
Veronica M Duckett profile photo

Return on Investment

Accelo

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo

Avaza

  • It has streamlined a lot of our work.
  • It keeps us, as admins, in the know with all the projects for our team.
Veronica M Duckett profile photo

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Avaza

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avaza Editions & Modules

Avaza
Additional Pricing Details
Basic Integrations are available (via Zapier) for free, whereas Advanced Integrations with Quickbooks Online and Xero are available as an add-on (at $20 USD per month per integration) on paid plans.

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