What users are saying about

Accelo

9 Ratings

Bitrix24

21 Ratings

Accelo

9 Ratings
Score 6.2 out of 101

Bitrix24

21 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
No photo available

Bitrix24

Bitrix24 is suitable for processing leads, transferring information to members, tracking the conversion and communicating with colleagues. Unfortunately, all these functions, although implemented in this product, but implemented little. It is very inconvenient to work with the leads of both me and the managers
Владимир Пахомчик profile photo

Feature Rating Comparison

Project Management

Accelo
4.2
Bitrix24
5.9
Task Management
Accelo
5.0
Bitrix24
6.2
Resource Management
Accelo
5.0
Bitrix24
Scheduling
Accelo
5.0
Bitrix24
5.6
Workflow Automation
Accelo
5.0
Bitrix24
4.9
Team Collaboration
Accelo
5.0
Bitrix24
Support for Agile Methodology
Accelo
3.0
Bitrix24
Email integration
Accelo
5.0
Bitrix24
Timesheet Tracking
Accelo
5.0
Bitrix24
Change request and Case Management
Accelo
2.0
Bitrix24
Budget and Expense Management
Accelo
2.0
Bitrix24
Gantt Charts
Accelo
Bitrix24
6.9
Mobile Access
Accelo
Bitrix24
5.6
Search
Accelo
Bitrix24
7.2
Visual planning tools
Accelo
Bitrix24
4.7

Professional Services Automation

Accelo
2.0
Bitrix24
Quotes/estimates
Accelo
2.0
Bitrix24
Invoicing
Accelo
2.0
Bitrix24
Project & financial reporting
Accelo
2.0
Bitrix24
Integration with accounting software
Accelo
2.0
Bitrix24

Communication

Accelo
Bitrix24
6.6
Chat
Accelo
Bitrix24
6.8
Notifications
Accelo
Bitrix24
6.1
Discussions
Accelo
Bitrix24
6.5
Surveys
Accelo
Bitrix24
5.7
Internal knowledgebase
Accelo
Bitrix24
7.4
Integrates with GoToMeeting
Accelo
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
Accelo
Bitrix24
6.9
Integrates with Outlook
Accelo
Bitrix24
6.0

File Sharing & Management

Accelo
Bitrix24
6.5
Versioning
Accelo
Bitrix24
6.7
Video files
Accelo
Bitrix24
6.3
Audio files
Accelo
Bitrix24
3.6
Document collaboration
Accelo
Bitrix24
6.6
Access control
Accelo
Bitrix24
7.2
Advanced security features
Accelo
Bitrix24
7.3
Integrates with Google Drive
Accelo
Bitrix24
7.1
Device sync
Accelo
Bitrix24
6.8

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • A huge number of integrations
  • Beautiful design
  • Availability of modules to be set within the company
  • Availability of internal chat and social network elements
Владимир Пахомчик profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • Malfunctions
  • System impediments of leads
  • Technical support is not competent
  • No sync with mobile app
  • Confusing interface takes time to sort out
  • For the sales department, the system is badly sharpened - managers do not need to enter information in 2-3 clicks
Владимир Пахомчик profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

No answers on this topic
Bitrix24 has a very wide functionality, compared to competitors. But the technical program is crude. It is very unstable work. Therefore, our company currently uses amoCRM.
Владимир Пахомчик profile photo

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • Sales increased by 7 percent in 3 months
  • Increased the performance of sales managers
  • The number of staff managers has decreased
Владимир Пахомчик profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Bitrix24 Editions & Modules
Bitrix24
Additional Pricing Details