What users are saying about
12 Ratings
20 Ratings
12 Ratings
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Score 6.2 out of 101
20 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Daptiv

Daptiv works well with small organizations. For mid-sized organizations with a lot of data in Daptiv it becomes very slow and cumbersome to use.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
Daptiv
6.8
Task Management
Accelo
5.0
Daptiv
5.6
Resource Management
Accelo
5.5
Daptiv
7.5
Gantt Charts
Accelo
6.0
Daptiv
6.1
Scheduling
Accelo
5.0
Daptiv
7.0
Workflow Automation
Accelo
5.0
Daptiv
4.0
Team Collaboration
Accelo
4.3
Daptiv
7.0
Support for Agile Methodology
Accelo
3.7
Daptiv
3.9
Support for Waterfall Methodology
Accelo
5.0
Daptiv
8.5
Email integration
Accelo
7.4
Daptiv
8.0
Mobile Access
Accelo
4.5
Daptiv
7.0
Timesheet Tracking
Accelo
7.1
Daptiv
9.5
Change request and Case Management
Accelo
5.1
Daptiv
7.0
Budget and Expense Management
Accelo
5.1
Daptiv
8.0
Document Management
Accelo
Daptiv
6.5

Professional Services Automation

Accelo
4.7
Daptiv
7.7
Quotes/estimates
Accelo
3.5
Daptiv
9.0
Invoicing
Accelo
4.1
Daptiv
7.0
Project & financial reporting
Accelo
5.1
Daptiv
7.0
Integration with accounting software
Accelo
6.1
Daptiv

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • Resource allocation, when fully integrated provides a in depth view of what everyone is working on, as well as their availability.
  • Portfolio reporting provides a good view of where all projects are at in their lifecycle.
  • Time tracking is simple to use.
No photo available

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • The product becomes slow when used at an enterprise level.
  • Reporting studio is cumbersome and difficult to use.
  • Standard resource management reports do not run out of the box with mid sized enterprises.
  • The product does not fit well with Agile projects out of the box.
No photo available

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Daptiv9.9
Based on 14 answers
Daptiv has been selected as our enterprise tool. Changing tools at the enterprise level is not within budget or scope for 2014.
No photo available

Usability

Accelo7.0
Based on 1 answer
No answer on this topic is available.
Daptiv5.0
Based on 3 answers
The main thing that I have to apologize for is the UI. Does the job but just not the flexible responsive experience that most users are used to.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Daptiv10.0
Based on 2 answers
In the 3 years I have worked with Daptiv I think it is been down once. The ONLY partial outages I have ever had have been with report automation.
No photo available

Support

No score
No answers yet
No answers on this topic
Daptiv7.0
Based on 2 answers
Big issues I have always had good luck in response and they are generally resolved quickly. Smaller issues do sometimes go into a black hole. I do not have a way to track my issue currently.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Daptiv5.0
Based on 1 answer
I recommend using daptiv resources on your implementation to help with setup and training.
No photo available

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I was not involved in the selection process but based on my experience I would say that Microsoft Project Server definitely shows it roots in Microsoft Project. Nice UI, nicer hands on tools for PMs but not a strong in keeping an eye on non project work and much weaker on resource management from the resource managers point of view. Also the link between the desk top and web interface are confusing at best with Microsoft Project Server.
No photo available

Scalability

No score
No answers yet
No answers on this topic
Daptiv10.0
Based on 1 answer
We are quickly able to add more users as needed.
No photo available

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Daptiv has allow my organization to get a closer handle on ALL the projects that are taking place.
  • We can now tell where our development groups' work is going.
No photo available

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Daptiv

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Daptiv Editions & Modules
Daptiv
Additional Pricing Details