What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 6.2 out of 101
3 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Goodwerp

It is a software platform for any SMB to get seriously organized
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
Goodwerp
Task Management
Accelo
5.0
Goodwerp
Resource Management
Accelo
5.5
Goodwerp
Gantt Charts
Accelo
6.0
Goodwerp
Scheduling
Accelo
5.0
Goodwerp
Workflow Automation
Accelo
5.0
Goodwerp
Team Collaboration
Accelo
4.3
Goodwerp
Support for Agile Methodology
Accelo
3.7
Goodwerp
Support for Waterfall Methodology
Accelo
5.0
Goodwerp
Email integration
Accelo
7.4
Goodwerp
Mobile Access
Accelo
4.5
Goodwerp
Timesheet Tracking
Accelo
7.1
Goodwerp
Change request and Case Management
Accelo
5.1
Goodwerp
Budget and Expense Management
Accelo
5.1
Goodwerp

Professional Services Automation

Accelo
4.7
Goodwerp
Quotes/estimates
Accelo
3.5
Goodwerp
Invoicing
Accelo
4.1
Goodwerp
Project & financial reporting
Accelo
5.1
Goodwerp
Integration with accounting software
Accelo
6.1
Goodwerp

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • A wisely simple user-interface
  • From project management to team-collaboration
  • Great customer support: Whenever I asked for something, within a short time, somebody from Goodwerp was there to assist
No photo available

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • An embedded way for meeting with clients via teleconference.
  • A BOX.com connector so as to easily use the files already stored there.
  • Perhaps a library of project templates.
No photo available

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Goodwerp1.8
Based on 1 answer
I was a happy customer
No photo available

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
Goodwerp combines for example the accounting module and sales-lead nurturing and qualification module which are not present in the other platforms.
No photo available

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • reduces the time of getting from one application to another.
  • Better decision making:
  • Increased productivity
No photo available

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Goodwerp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Goodwerp Editions & Modules
Goodwerp
Additional Pricing Details