What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 6.2 out of 101
3 Ratings
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Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Kanbanery

I use Kanbanery for web app projects, customer support, and for my personal tasks. I think it would be perfect for DevOps, too. It might get a little tricky if there were hundreds of developers on one project, but with just ten to twenty people per team it's perfect.
Tiffany Midgley profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Kanbanery
8.5
Task Management
Accelo
5.0
Kanbanery
9.6
Resource Management
Accelo
5.5
Kanbanery
Gantt Charts
Accelo
6.0
Kanbanery
Scheduling
Accelo
5.0
Kanbanery
Workflow Automation
Accelo
5.0
Kanbanery
Team Collaboration
Accelo
4.3
Kanbanery
9.3
Support for Agile Methodology
Accelo
3.7
Kanbanery
9.6
Support for Waterfall Methodology
Accelo
5.0
Kanbanery
5.9
Email integration
Accelo
7.4
Kanbanery
8.4
Mobile Access
Accelo
4.5
Kanbanery
8.1
Timesheet Tracking
Accelo
7.1
Kanbanery
Change request and Case Management
Accelo
5.1
Kanbanery
Budget and Expense Management
Accelo
5.1
Kanbanery

Professional Services Automation

Accelo
4.7
Kanbanery
Quotes/estimates
Accelo
3.5
Kanbanery
Invoicing
Accelo
4.1
Kanbanery
Project & financial reporting
Accelo
5.1
Kanbanery
Integration with accounting software
Accelo
6.1
Kanbanery

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • You can just look at it and see what you should be doing. You can see what you're working on, or what you could be working on, or where someone else might need help.
  • It's really quick and easy to learn. You just create task cards and drag them around.
  • The task chats keep us from having to send a lot of emails around.
Tiffany Midgley profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • I'd love to see some improvements in the Scrum burn down chart, but it works okay as it is.
  • It would be nice if we could adjust the width of the columns. It's fine on most monitors, but on a small screen I have to scroll sideways.
Tiffany Midgley profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I used to use Atlassian JIRA, but Kanbanery is much easier to use and lighter-weight
Tiffany Midgley profile photo

Return on Investment

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo
  • I feel like we're much more efficient. I spend more time working on tasks now and a lot less time digging through tickets.
  • Since we can see when there's a problem in our team really easy with Kanbanery, people get help when they need it sooner. That has to be good for productivity.
Tiffany Midgley profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Kanbanery

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kanbanery Editions & Modules
Kanbanery
Additional Pricing Details