What users are saying about
12 Ratings
12 Ratings
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Score 6.1 out of 101
24 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Planview LeanKit

LeanKit allows to build a Kanban board in minutes, customize board, drag-and-drop cards across lanes, add comments and documents, implement Work in Progress limits, and easily update the team on the status of a project. It allows us to gain full visibility of different team’s work and eliminate miscommunications and unnecessary handoff delays. LeanKit has great filter options so each user is able to easily manage their tasks without being distracted by items that are not important to them.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.4
Planview LeanKit
7.2
Task Management
Accelo
5.0
Planview LeanKit
8.0
Resource Management
Accelo
5.6
Planview LeanKit
6.7
Gantt Charts
Accelo
6.0
Planview LeanKit
7.4
Scheduling
Accelo
5.0
Planview LeanKit
7.0
Workflow Automation
Accelo
5.0
Planview LeanKit
6.5
Team Collaboration
Accelo
4.3
Planview LeanKit
7.9
Support for Agile Methodology
Accelo
3.7
Planview LeanKit
9.1
Support for Waterfall Methodology
Accelo
5.0
Planview LeanKit
6.7
Email integration
Accelo
7.6
Planview LeanKit
8.0
Mobile Access
Accelo
4.5
Planview LeanKit
6.5
Timesheet Tracking
Accelo
7.3
Planview LeanKit
7.0
Change request and Case Management
Accelo
5.5
Planview LeanKit
7.0
Budget and Expense Management
Accelo
5.3
Planview LeanKit
Document Management
Accelo
Planview LeanKit
5.9

Professional Services Automation

Accelo
5.0
Planview LeanKit
7.0
Quotes/estimates
Accelo
3.7
Planview LeanKit
7.0
Invoicing
Accelo
4.3
Planview LeanKit
7.0
Project & financial reporting
Accelo
5.5
Planview LeanKit
7.0
Integration with accounting software
Accelo
6.4
Planview LeanKit
7.0

Pros

Accelo

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo

Planview LeanKit

  • Okta Integration: We love using SSO for all our SaaS apps, and as new team members join, they can be automatically joined to the appropriate LeanKit boards.
  • Filtering and viewing: Can filter and refine by several fields as well as custom fields. Assigned Users, Tagged, Card Type, Date, etc
  • Their analytics and reporting can be helpful for PMs, especially if they have several teams they oversee.
Colin Jackson, CISSP, MMIS, GMON profile photo

Cons

Accelo

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo

Planview LeanKit

  • The formatting of what they call "cards" could be better. They can be clunky if you have a lot of text in just one.
  • Needs better support for media, attachments.
  • Not the most pretty interface in my opinion, though it works.
No photo available

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

Planview LeanKit

Planview LeanKit 8.0
Based on 1 answer
I see no reason why in the future my department would not be using this product.
No photo available

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Planview LeanKit

Planview LeanKit 10.0
Based on 1 answer
All users in our company were told our process but never had to be taught how to use the product.
No photo available

Support

Accelo

No score
No answers yet
No answers on this topic

Planview LeanKit

Planview LeanKit 8.0
Based on 1 answer
It solves all our needs at this time.
No photo available

Implementation

Accelo

No score
No answers yet
No answers on this topic

Planview LeanKit

Planview LeanKit 10.0
Based on 1 answer
No photo available

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

Planview LeanKit

Being from QA I prefer SpiraTest and QC for the fact my team can do all our work in one program and it is linked. But the tech department as a whole prefers Leankit as it is the tool of choice based on ease of use and overall performance.
No photo available

Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo

Planview LeanKit

  • Better time management.
  • Allocation of resources is easier.
  • Software is expensive for larger deployments/teams.
No photo available

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Planview LeanKit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Planview LeanKit Editions & Modules

Planview LeanKit
Additional Pricing Details

Add comparison