What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 6.2 out of 101
3 Ratings
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Score 5.5 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Orangescrum

This is a good thing for medium/large companies for inside the company and/or for interacting with remote employees/freelancers. As the program facilitates the interaction between employees and managers it speeds up the distribution of tasks and allows managers to identify possible problems on the fly. For indie developers - it's a little expensive.
Miroslav Bobryshev profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Orangescrum
8.1
Task Management
Accelo
5.0
Orangescrum
10.0
Resource Management
Accelo
5.5
Orangescrum
10.0
Gantt Charts
Accelo
6.0
Orangescrum
10.0
Scheduling
Accelo
5.0
Orangescrum
7.0
Workflow Automation
Accelo
5.0
Orangescrum
5.0
Team Collaboration
Accelo
4.3
Orangescrum
10.0
Support for Agile Methodology
Accelo
3.7
Orangescrum
9.0
Support for Waterfall Methodology
Accelo
5.0
Orangescrum
Email integration
Accelo
7.4
Orangescrum
5.0
Mobile Access
Accelo
4.5
Orangescrum
10.0
Timesheet Tracking
Accelo
7.1
Orangescrum
10.0
Change request and Case Management
Accelo
5.1
Orangescrum
Budget and Expense Management
Accelo
5.1
Orangescrum
5.0
Document Management
Accelo
Orangescrum
6.0

Professional Services Automation

Accelo
4.7
Orangescrum
Quotes/estimates
Accelo
3.5
Orangescrum
Invoicing
Accelo
4.1
Orangescrum
Project & financial reporting
Accelo
5.1
Orangescrum
Integration with accounting software
Accelo
6.1
Orangescrum

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • We tested the free version of the program. It improved communication within the team.
  • Allowed to trace performance and time spent on tasks. Each team member was aware of the status of the tasks and could plan their work.
  • Simplified interaction with managers, as it could present the results in the form of Gantt charts.
Miroslav Bobryshev profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • The program interface is overloaded. Especially when there is little time for a detailed description of the tasks.
  • I would like a faster way to publish the result at the completion of the task.
  • Projects and tasks are two different workspaces/pages. Personally, it would be more convenient to combine these things.
Miroslav Bobryshev profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
Trello was excellent, but we did not choose it because of the price and relatively positive feedback from employees using Orangescrum who wanted the easiest and fastest way to create reports so as not to be distracted from work (as a two-click report).
Miroslav Bobryshev profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • It accelerated the work of the team, but the mastering of the program interface was slow.
  • The interface is not intuitive. It proved to be quite complicated.
  • For managers, the program has facilitated reporting and streamlined team tracking.
Miroslav Bobryshev profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Orangescrum

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
free
Orangescrum Editions & Modules
Orangescrum
Edition
Startup
$91
Basic
$292
Standard
$493
Professional
$894
Corporate
$1295
1. 10 Users Unlimited Projects Unlimited Tasks, Storage limit 5 GB
2. 20 Users Unlimited Projects Unlimited Tasks, Resource Availability, Storage limit 15 GB
3. 35 Users Unlimited Projects Unlimited Tasks, Resource Availability, Storage limit 30 GB
4. Unlimited Users: Unlimited Projects and Unlimited Tasks, Resource Availability, Storage limit 50 GB
5. 100 Users, Unlimited Projects, Unlimited Tasks, Resource Availability, Storage limit 100 GB.
Additional Pricing Details
Orangescrum Marketplace : https://www.orangescrum.org/add-on