What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 6.2 out of 101
8 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Paymo

Well suited: tracking time, making notes to share with clients, live reporting. Less so: tracking and bookkeeping - they don't market it as a bookkeeping app, though they do allow for invoicing through it. Still, my needs are such that I use a separate app for tracking receipts against a project and then invoicing clients.
Daniel Summers Jr profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Paymo
6.8
Task Management
Accelo
5.0
Paymo
7.6
Resource Management
Accelo
5.5
Paymo
6.9
Gantt Charts
Accelo
6.0
Paymo
Scheduling
Accelo
5.0
Paymo
6.3
Workflow Automation
Accelo
5.0
Paymo
Team Collaboration
Accelo
4.3
Paymo
7.7
Support for Agile Methodology
Accelo
3.7
Paymo
Support for Waterfall Methodology
Accelo
5.0
Paymo
Email integration
Accelo
7.5
Paymo
6.0
Mobile Access
Accelo
4.5
Paymo
4.3
Timesheet Tracking
Accelo
7.2
Paymo
9.2
Change request and Case Management
Accelo
5.3
Paymo
Budget and Expense Management
Accelo
5.2
Paymo
6.6
Document Management
Accelo
Paymo
6.4

Professional Services Automation

Accelo
4.8
Paymo
Quotes/estimates
Accelo
3.6
Paymo
Invoicing
Accelo
4.2
Paymo
Project & financial reporting
Accelo
5.3
Paymo
Integration with accounting software
Accelo
6.3
Paymo

Pros

Accelo

  • Retainer Management - I am not sure we could run retainers effectively without it.
  • Hour Logging and Tracking.
  • Customer Email Tracking.
Chris Osterhout profile photo

Paymo

  • Time tracking. As long as you set up everything correctly on the front end, you don't have to think about it again and it will run in the background.
  • Job management. Organizes jobs intuitively and can easily archive jobs.
  • Support. If you ever have an issue or questions, they have a chat feature and will usually respond in a couple hours.
Heather Miller profile photo

Cons

Accelo

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo

Paymo

  • The main area for improvement is exportability of data. It's tough to get full data out of Paymo. You can export most things in CSV format, but if you were to start with Paymo and want to switch to another project management and accounting platform, there would be substantial manual effort involved.
  • There also aren't as many integrations for Paymo as some of the more mainstream project management suites. This isn't necessarily Paymo's fault. It's just a function of them still being one of the "little guys." Something to be aware of before you select this platform though.
Jillyn Dillon profile photo

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

Paymo

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

Paymo

No competition.. Paymo was by far the best software for our needs.
Lisa Johnson profile photo

Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo

Paymo

  • It has shone a light on actual cost of time for us at trade shows. It is easy to see the hard costs but most people don't factor in the time/labor cost of shows.
Lisa Johnson profile photo

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
11.95*
1.  per user/per month

Paymo Editions & Modules

Paymo
Edition
Small Office
11.951
Business
18.951
1. per user/per month
Additional Pricing Details
Free version available for freelancers.

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