What users are saying about
12 Ratings
89 Ratings
12 Ratings
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Score 6.2 out of 101
89 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
No photo available

Podio

I think Podio is flexible enough to be useful to almost any non profit or business. We built a suite of apps for event planning that completely streamlined our planning and logistics.
Amy Smoucha profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Podio
6.6
Task Management
Accelo
5.0
Podio
9.3
Resource Management
Accelo
5.5
Podio
6.8
Gantt Charts
Accelo
6.0
Podio
4.5
Scheduling
Accelo
5.0
Podio
6.6
Workflow Automation
Accelo
5.0
Podio
8.2
Team Collaboration
Accelo
4.3
Podio
9.0
Support for Agile Methodology
Accelo
3.7
Podio
7.2
Support for Waterfall Methodology
Accelo
5.0
Podio
4.5
Email integration
Accelo
7.4
Podio
5.9
Mobile Access
Accelo
4.5
Podio
5.6
Timesheet Tracking
Accelo
7.1
Podio
5.5
Change request and Case Management
Accelo
5.2
Podio
6.0
Budget and Expense Management
Accelo
5.1
Podio
7.0
Document Management
Accelo
Podio
5.7

Professional Services Automation

Accelo
4.7
Podio
6.0
Quotes/estimates
Accelo
3.6
Podio
5.5
Invoicing
Accelo
4.1
Podio
5.5
Project & financial reporting
Accelo
5.2
Podio
6.0
Integration with accounting software
Accelo
6.1
Podio
7.0

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha profile photo

Cons

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo
  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Jan Florian Maas profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Podio9.1
Based on 17 answers
Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Nando Cabán-Méndez profile photo

Usability

Accelo7.0
Based on 1 answer
No answer on this topic is available.
Podio6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Podio8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas profile photo

Performance

Accelo10.0
Based on 1 answer
No answer on this topic is available.
Podio8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
No photo available

Support

No score
No answers yet
No answers on this topic
Podio9.0
Based on 2 answers
Very fast responses from our own CSM. Very knowledgable and eager to make us successful
Harold Klaassen profile photo

Implementation

No score
No answers yet
No answers on this topic
Podio7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
No photo available

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
Podio is decent for task management. We selected Podio to learn about the product and how to work with the product going forward. It feels like more of a project management tool than a CRM. The limited reporting and contact management features leave much to be desired. There are many apps that can be added to get features that are not standard.
Kris Lambert profile photo

Scalability

No score
No answers yet
No answers on this topic
Podio10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
No photo available

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • Our Podio experience has provided a positive ROI as it allows us to know what our client is experiencing using Podio and configuring our integrations to push their data correctly.
Kris Lambert profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Podio

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Podio Editions & Modules
Podio
Additional Pricing Details