What users are saying about
12 Ratings

Planview Projectplace

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
267 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.2 out of 101

Planview Projectplace

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
267 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Planview Projectplace

Project place is well suited for situations that involve objectives that can be broken up into subtasks and organized in such a way that these individual assignments can be assigned to people. Its great when trying to develop new software. It would probably not be necessary for small applications and small organizations
Alan Tillman profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Planview Projectplace
7.5
Task Management
Accelo
5.0
Planview Projectplace
8.4
Resource Management
Accelo
5.5
Planview Projectplace
6.3
Gantt Charts
Accelo
6.0
Planview Projectplace
7.0
Scheduling
Accelo
5.0
Planview Projectplace
7.1
Workflow Automation
Accelo
5.0
Planview Projectplace
Team Collaboration
Accelo
4.3
Planview Projectplace
8.1
Support for Agile Methodology
Accelo
3.7
Planview Projectplace
8.6
Support for Waterfall Methodology
Accelo
5.0
Planview Projectplace
6.9
Email integration
Accelo
7.4
Planview Projectplace
7.8
Mobile Access
Accelo
4.5
Planview Projectplace
7.2
Timesheet Tracking
Accelo
7.1
Planview Projectplace
7.1
Change request and Case Management
Accelo
5.1
Planview Projectplace
Budget and Expense Management
Accelo
5.1
Planview Projectplace
Document Management
Accelo
Planview Projectplace
8.4

Professional Services Automation

Accelo
4.7
Planview Projectplace
Quotes/estimates
Accelo
3.5
Planview Projectplace
Invoicing
Accelo
4.1
Planview Projectplace
Project & financial reporting
Accelo
5.1
Planview Projectplace
Integration with accounting software
Accelo
6.1
Planview Projectplace

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • Easy management of documents, with versioning and commenting/sharing tools.
  • Can plan tasks and schedules for efficient working.
  • Straightforward user interface and easy to use once set up.
  • Excellent tools for online meetings with telephone dial-in integration.
  • Integrated well with email notifications.
Ross Peel profile photo

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • Platform still reliant on Adobe Flash, which is now considered to be almost a legacy tool and doesn't work well on certain common web browsers (Google Chrome).
  • A recent update to the platform has made certain features (ability to provide descriptions related to file versions) restricted to administrators, rather than being available to all users.
  • Desktop integration tool can occasionally have problems (but usually functions well).
Ross Peel profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Planview Projectplace8.5
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I have not used any other types of task management tools. My only experience was with an extremely dated MRP system, as in pre 2000, so there really is no comparison to be made between a web based service and a inventory and management system that is based out of access 97
Alan Tillman profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Projects better managed
  • Better visibility in workloads
  • Dashboarding is essential for me as a CIO.
John Wyatt profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Accelo More Information

Planview Projectplace

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Planview Projectplace Editions & Modules
Planview Projectplace
Edition
Projectplace Enterprise
$291
1. per seat
Additional Pricing Details

Planview Projectplace More Information