What users are saying about
12 Ratings
7 Ratings
12 Ratings
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Score 6.2 out of 101
7 Ratings
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Score 8 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

ProofHub

It suits well for those businesses who want to operate on a global level without investing too much over creating infrastructure. A business can easily reach out to various clients, customers, partners and other stakeholders and communicate and collaborate with them in a fast and transparent manner and can effectively tap any opportunities coming its way. Such opportunities if
properly implemented can lead to gains for the parties involved.
Steve Buckner profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
ProofHub
Task Management
Accelo
5.0
ProofHub
Resource Management
Accelo
5.5
ProofHub
Gantt Charts
Accelo
6.0
ProofHub
Scheduling
Accelo
5.0
ProofHub
Workflow Automation
Accelo
5.0
ProofHub
Team Collaboration
Accelo
4.3
ProofHub
Support for Agile Methodology
Accelo
3.7
ProofHub
Support for Waterfall Methodology
Accelo
5.0
ProofHub
Email integration
Accelo
7.5
ProofHub
Mobile Access
Accelo
4.5
ProofHub
Timesheet Tracking
Accelo
7.2
ProofHub
Change request and Case Management
Accelo
5.3
ProofHub
Budget and Expense Management
Accelo
5.2
ProofHub

Professional Services Automation

Accelo
4.8
ProofHub
Quotes/estimates
Accelo
3.6
ProofHub
Invoicing
Accelo
4.2
ProofHub
Project & financial reporting
Accelo
5.3
ProofHub
Integration with accounting software
Accelo
6.3
ProofHub

Pros

Accelo

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo

ProofHub

  • Its features are easy to use but offer a great utility. It has remarkably improved communication and collaboration among our team members most of whom are based in different locations around the world. We can communicate instantly and accurately and we have been able to get quick and effective results by working in a harmonious manner.
  • Every member within our team has a clear knowledge of his tasks as Proofhub enables a clear and elaborate description and documentation of tasks. So we can execute them timely and give quality results in turn.
  • The important events and milestones can be documented precisely, highlighted adequately and timely conducted and achieved with due participation of the required members. So our meetings get conducted on time with presence of all required members which helps our clients and stakeholders to trust and confide more in us as they know we will honor our commitments on time and deliver requisite quality over them.
  • The progress over tasks and the progress over projects can be accurately gauged and viewed transparently which helps us to know that we are proceeding in the right direction and will be able to complete our projects on time with due achievement of our objectives which will spur our growth.
Steve Buckner profile photo

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo

ProofHub

  • The only thing we would say is there should be an option to segregate files into proper folders. As without that, a person has to scroll through all files to find the relevant one. So, sub-folders for files would be an icing on the cake. Other, than that it has almost everything, and indeed even more than what is required to help users manage each task and projects efficiently.
Katie Mark profile photo

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

ProofHub

ProofHub 8.8
Based on 4 answers
Proofhub has been working fine for us and it has added value to our work and lives. Our team members enjoy their work while working with it and it has improved their performance quite significantly. Our clients are happy with our timely delivering and with quality we deliver. We can better track our progress and can better follow and control our tasks. We have witnessed a big turnaround since we chose to go with Proofhub. So it remains our no 1 choice for our work. We will continue using it since our future lies in Proofhub.
Steve Buckner profile photo

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

ProofHub

We used Basecamp in the past, but we did encounter some problems while working with it. But these concerns have been better addressed in ProofHub. It has a simple interface which is so easy to operate and this was not the case in Basecamp. ProofHub lets us quickly chat with our team members over various work matters through its inbuilt chat feature and resolve them fast while Basecamp provides this feature through a third-party tool which added to our expenses and it was not a very convenient affair. ProofHub has got an inbuilt proofing tool which allows us to get quality feedback over designs instantly saving our time and costs, whereas Basecamp enables proofing through a third party tool which again was not convenient for us. ProofHub’s casper mode feature helps us to protect privacy and secrecy over confidential issues but Basecamp lacks such an important feature. So ProofHub has more to offer and better too in comparison to Basecamp. (answer to Describe how ProofHub stacks up against them and why you selected ProofHub.
Steve Buckner profile photo

Return on Investment

Accelo

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo

ProofHub

  • It has enhanced our productivity manifold and we have been able to do quality work in much less time. We have been able to save costs, time and efforts.
  • We have been able to precisely track and monitor closely our team members’ performance which has encouraged them to put in best of efforts and deliver their work on time. The team members have been able to better function as a team.
  • This has boosted our reputation as we have been able to deliver our clients’ orders on time and with the required quality. This has drastically improved our profits and marketability.
Steve Buckner profile photo

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

ProofHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProofHub Editions & Modules

ProofHub
Edition
ULTIMATE CONTROL
$991
ESSENTIAL
$50
1. Per month
Additional Pricing Details
At ProofHub, we offer a discount of 20% on monthly billing and 20% + 10% on annual billing on all ProofHub plans to nonprofit organizations.

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