What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 6.2 out of 101
3 Ratings
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Score 8.9 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

RationalPlan

It's got its shortcomings but is still the best PM tool in my opinion
Justin James, MComPM, Prince2 profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
RationalPlan
7.5
Task Management
Accelo
5.0
RationalPlan
8.2
Resource Management
Accelo
5.5
RationalPlan
8.2
Gantt Charts
Accelo
6.0
RationalPlan
8.6
Scheduling
Accelo
5.0
RationalPlan
8.6
Workflow Automation
Accelo
5.0
RationalPlan
Team Collaboration
Accelo
4.3
RationalPlan
Support for Agile Methodology
Accelo
3.7
RationalPlan
Support for Waterfall Methodology
Accelo
5.0
RationalPlan
Email integration
Accelo
7.4
RationalPlan
6.8
Mobile Access
Accelo
4.5
RationalPlan
9.1
Timesheet Tracking
Accelo
7.1
RationalPlan
4.5
Change request and Case Management
Accelo
5.1
RationalPlan
Budget and Expense Management
Accelo
5.1
RationalPlan
6.8
Document Management
Accelo
RationalPlan
6.4

Professional Services Automation

Accelo
4.7
RationalPlan
4.5
Quotes/estimates
Accelo
3.5
RationalPlan
Invoicing
Accelo
4.1
RationalPlan
4.5
Project & financial reporting
Accelo
5.1
RationalPlan
Integration with accounting software
Accelo
6.1
RationalPlan

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • Portfolio view is great to get a feel for how your programme is running at a glance and which areas possibly might require attention. The fact that you can customise your view by adding your own columns is another plus.
  • All project information in one tool is a big plus for me considering the amount of projects we run with. This really improves efficiency and saves me time. You have the ability to add documents to tasks, manage risks, email resources tasks due for projects they are assigned to(might need some refinement depending on your requirements), material db with costing etc.
Justin James, MComPM, Prince2 profile photo

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • While the portfolio view is great is becomes difficult/cluttered with many projects. Highlighting master projects will help. Creating a tree view for master project and its sub projects would even be better.
  • Reporting is a big part of any project. While rationalplan has reports for key areas the presentation of these reports could really be improved. Make it more presentable. Add some burndown charts. I hate to compare you to MS Project but they do reporting really well in MS Project.
  • The email function is another great idea. Would be great if one had an option to either email an entire portfolio or by active project. At times I’m still scoping certain projects and if the WBS is not yet complete then this incomplete project is also communicated via email which leads to frustration in the team. You don’t always want to communicate tasks for all projects to all resources.
  • One need to be able to: Email per project
  • Email entire portfolio (as currently the case)
  • Email by resource (send pending or outstanding tasks to the resource in question)
  • Add a portfolio dashboard with graphical speed and bar charts giving you a glimpse of late projects, projects slipping, not started in progress etc., for your portfolio.
Justin James, MComPM, Prince2 profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I use Multi which is the standalone platform. While there is no team collaboration it does have an email feature built in. Rational Plan does have the Server option but it all comes at a price the same as Wrike.I have used many free and commercial platforms and rationalplan multi is a good balance with features especially if some of the proposed feature requests are implemented.
Justin James, MComPM, Prince2 profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Helps explain the target schedule and resource estimates for cost of the project
LeRoy Mattingly profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

RationalPlan

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
RationalPlan Editions & Modules
RationalPlan
On-premise Edition
Single
$57 USD1
Multi
$98 USD1
Server
$350 USD1
Stakeholder
$32 USD1
1. Lifetime License per Seat
SaaS Edition
Beginner
$41
Master
$121
Production
$191
Free
$0
1. per user
Additional Pricing Details