What users are saying about
12 Ratings
1 Ratings
12 Ratings
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Score 6.2 out of 101
1 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Tabillo

  • It's well suited for simple data base applications: simple and fast to put together.
  • It's not as well suited if an application requires more complex logics/queries.
Christian Rochefort profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Tabillo
Task Management
Accelo
5.0
Tabillo
Resource Management
Accelo
5.5
Tabillo
Gantt Charts
Accelo
6.0
Tabillo
Scheduling
Accelo
5.0
Tabillo
Workflow Automation
Accelo
5.0
Tabillo
Team Collaboration
Accelo
4.3
Tabillo
Support for Agile Methodology
Accelo
3.7
Tabillo
Support for Waterfall Methodology
Accelo
5.0
Tabillo
Email integration
Accelo
7.4
Tabillo
Mobile Access
Accelo
4.5
Tabillo
Timesheet Tracking
Accelo
7.1
Tabillo
Change request and Case Management
Accelo
5.1
Tabillo
Budget and Expense Management
Accelo
5.1
Tabillo

Professional Services Automation

Accelo
4.7
Tabillo
Quotes/estimates
Accelo
3.5
Tabillo
Invoicing
Accelo
4.1
Tabillo
Project & financial reporting
Accelo
5.1
Tabillo
Integration with accounting software
Accelo
6.1
Tabillo

Sales Force Automation

Accelo
Tabillo
7.3
Customer data management / contact management
Accelo
Tabillo
7.3
Workflow management
Accelo
Tabillo
7.3

CRM Project Management

Accelo
Tabillo
5.5
Task management
Accelo
Tabillo
6.4
Reporting
Accelo
Tabillo
4.5

Customization

Accelo
Tabillo
8.2
Custom fields
Accelo
Tabillo
8.2

Security

Accelo
Tabillo
8.2
Role-based user permissions
Accelo
Tabillo
8.2

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • Extremely easy to learn
  • Fast to create
  • Easy to modify
  • Build powerful applications with very little effort
  • Absolutely no coding involved
Christian Rochefort profile photo

Cons

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo
  • Cannot modify the user interface (it's generated automatically)
  • Does not support more advanced concepts
Christian Rochefort profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
  • Tabillo requires almost no knowledge to use compared to MS Access but cannot build complex applications.
  • Tabillo & Salesforce are both simple to learn and use but Tabillo will allow other than sales-centric types of applications to be created (more flexible).
Christian Rochefort profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Major improvement within our organization in terms of sharing vital up-to-date information
Christian Rochefort profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Tabillo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Data Migration, Private Cloud Implementation, Integrations, Analytics
Tabillo Editions & Modules
Tabillo
Additional Pricing Details
Please contact us for Private Cloud, OnPremise versions of Tabillo