What users are saying about
12 Ratings
14 Ratings
12 Ratings
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Score 6.2 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

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Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
No photo available

Workamajig

This is a good piece of software for mid-size companies looking for a project management system to streamline the back end of projects.
Casey Gold profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Workamajig
7.2
Task Management
Accelo
5.0
Workamajig
8.2
Resource Management
Accelo
5.5
Workamajig
9.4
Gantt Charts
Accelo
6.0
Workamajig
3.2
Scheduling
Accelo
5.0
Workamajig
7.5
Workflow Automation
Accelo
5.0
Workamajig
6.2
Team Collaboration
Accelo
4.3
Workamajig
9.3
Support for Agile Methodology
Accelo
3.7
Workamajig
6.7
Support for Waterfall Methodology
Accelo
5.0
Workamajig
6.7
Email integration
Accelo
7.4
Workamajig
6.0
Mobile Access
Accelo
4.5
Workamajig
7.2
Timesheet Tracking
Accelo
7.1
Workamajig
7.4
Change request and Case Management
Accelo
5.2
Workamajig
6.1
Budget and Expense Management
Accelo
5.1
Workamajig
8.0
Document Management
Accelo
Workamajig
8.7

Professional Services Automation

Accelo
4.8
Workamajig
8.0
Quotes/estimates
Accelo
3.6
Workamajig
8.8
Invoicing
Accelo
4.1
Workamajig
6.8
Project & financial reporting
Accelo
5.2
Workamajig
8.6
Integration with accounting software
Accelo
6.2
Workamajig
8.0

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • Customization of the software with a team of people to update/change to each customer's needs
  • Has the ability to be a robust system with different add-ons
  • The program can be learned quickly
Casey Gold profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
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  • The user-throttling is one of my biggest issues. I feel there needs to be a third level of permissions allowed, the first being "on project, can edit and assign", the second being "not on project, cannot see or interact with project" and the third being a "read-only" type of permission where someone should at least be able to SEE all projects currently open, even if not assign their time to it
  • The integration with Microsoft 365 seems problematic at best, and our IT company hasn't come up with any resolutions. Ever since switching from the Gmail/Google Suite platform to 365, many of us are getting 2-5 notifications per meeting and our Outlook calendars are not syncing correctly
  • For the web app, I'd really like to see a condensed "hamburger" type menu that simply lists items, rather than the more graphic user interface that can make it diffiicult to find what I want. For example- if I sign in I'd like to see a top level dropdown that simply says "Calendar" and then prompts me if further breakouts are need (All vs Creatives, etc). I feel it's not a very intuitive mobile experience right now, taking its layouts and architecture pretty directly from the web version
No photo available

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
Personally WMJ is my least favorite project management program of those I've used in jobs past, but it was not my decision to use it and I believe our company has been utilizing it for many, many years. To be fair and put this in perspective, my interactions with WMJ probably only are utilizing about 25% of it's full features, and those are primarily for job assignment, time tracking, and setting scope of work. I do not have extensive experience with any of the rest of its many features as say, a project manager would. However for my uses, I often find the system cumbersome and while Platinum is a HUGE improvement on the GUI, there's still a lot of features I'd like to see, down to addressing various types of permissions to help facilitate the people who are doing the work that is being tracked in the system.
I think it's heavily geared toward the project management side of things which is great, but it can be cumbersome for the channels creating the work.
No photo available

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • Workamajig is the primary source for creating my scopes of work, which I do alongside the project management team, letting us hit tight turnarounds on work requests
  • That said, it can also be incredibly cumbersome to go chasing up being added to jobs, particularly as I cannot see at a high level view if the job has even been created yet or if it's a case of me simply not being added to the team
  • The budgeting information and reports is phenomenal, being able to quickly adjust the sort of column data you want to see to look at budgeted work vs incurred on a task-by-task basis gives a really good view of where projects stand
No photo available

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Workamajig

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Workamajig Editions & Modules
Workamajig
Additional Pricing Details