What users are saying about
12 Ratings
4 Ratings
12 Ratings
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Score 6.2 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Add comparison

Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
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Worksection

I can prescribe Worksection for computerized offices, for organizations that consider the season of their representatives and who pitch time to their clients
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Feature Rating Comparison

Project Management

Accelo
5.3
Worksection
7.7
Task Management
Accelo
5.0
Worksection
7.0
Resource Management
Accelo
5.5
Worksection
6.0
Gantt Charts
Accelo
6.0
Worksection
8.0
Scheduling
Accelo
5.0
Worksection
9.0
Workflow Automation
Accelo
5.0
Worksection
8.0
Team Collaboration
Accelo
4.3
Worksection
7.0
Support for Agile Methodology
Accelo
3.7
Worksection
Support for Waterfall Methodology
Accelo
5.0
Worksection
8.0
Email integration
Accelo
7.4
Worksection
Mobile Access
Accelo
4.5
Worksection
8.0
Timesheet Tracking
Accelo
7.1
Worksection
8.0
Change request and Case Management
Accelo
5.1
Worksection
8.0
Budget and Expense Management
Accelo
5.1
Worksection
7.0
Document Management
Accelo
Worksection
8.0

Professional Services Automation

Accelo
4.7
Worksection
7.3
Quotes/estimates
Accelo
3.5
Worksection
8.0
Invoicing
Accelo
4.1
Worksection
7.0
Project & financial reporting
Accelo
5.1
Worksection
7.0
Integration with accounting software
Accelo
6.1
Worksection

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • I like adaptable assignments and subtasks, extended security for errands and remarks (since we are working with our customers inside Worksection) and inherent clock with hourly rates.
  • Worksection encourages us to break down complex undertaking into assignments and subtasks, set due dates and control time spent.
  • We additionally share reports from Worksection to our customers, it encourages us to assemble straightforward relations with our customers. What's more, we figure pay for our representative in view of these reports.
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Cons

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo
  • Issues with composing editorial - must reload page to write
  • Old style design
  • Unfortunately there is no work area customer, it would be exceptionally valuable. Continually fixing to the Internet, extremely awkward when it isn't. I have this happens all the time. I'm sitting tight for new forms and I trust that I won't be disillusioned.
No photo available

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I like flexible tasks and subtasks, expanded privacy for tasks & comments (because we are working with our clients inside Worksection) and built-in timer with hourly rates.Worksection helps us to decompose complex project into tasks and subtasks, set deadlines and control time spent.
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Return on Investment

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo
  • With this application, we have essentially enhanced the nature of our work, because everything is organized and reasonable. It is exceptionally advantageous that we can interface the customer to Worksection, which streamlines activities.
  • Incredible cost. The greatest arrangement of 250 GB and a boundless number of "ventures", "organizations" and "individuals" on the record, makes this program the most beneficial - now it is $120 every month, considering the markdown when paying yearly. This is finished opportunity and trustworthiness - lead somewhere around 10 distinct organizations and 1000 individuals.
No photo available

Screenshots

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Worksection

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Worksection Editions & Modules
Worksection
Additional Pricing Details