What users are saying about
12 Ratings
51 Ratings
12 Ratings
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Score 6.2 out of 101
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

Accelo

It is really well suited for organizations that need to have a lot of tools but don't want a bunch of data silos. Our organization uses HubSpot as our CRM so we don't necessarily use the CRM portion of Accelo the way it is designed. Mainly because it isn't as agile as HubSpot from a CRM perspective.
Chris Osterhout profile photo

Zoho Projects

It's so easy to customize to fit the needs of any company. I use it in a small company setting but see if working for a much larger company as well. The price is reasonable and very competitive. Unlike some other "standard" project management solutions, Zoho Projects isn't overly complicated or daunting to use.
Cassandra Stephens profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Zoho Projects
7.2
Task Management
Accelo
5.0
Zoho Projects
8.8
Resource Management
Accelo
5.5
Zoho Projects
7.4
Gantt Charts
Accelo
6.0
Zoho Projects
7.2
Scheduling
Accelo
5.0
Zoho Projects
7.6
Workflow Automation
Accelo
5.0
Zoho Projects
7.0
Team Collaboration
Accelo
4.3
Zoho Projects
8.1
Support for Agile Methodology
Accelo
3.7
Zoho Projects
6.1
Support for Waterfall Methodology
Accelo
5.0
Zoho Projects
9.0
Email integration
Accelo
7.4
Zoho Projects
6.7
Mobile Access
Accelo
4.5
Zoho Projects
7.5
Timesheet Tracking
Accelo
7.1
Zoho Projects
7.2
Change request and Case Management
Accelo
5.2
Zoho Projects
6.8
Budget and Expense Management
Accelo
5.1
Zoho Projects
5.9
Document Management
Accelo
Zoho Projects
6.2

Professional Services Automation

Accelo
4.7
Zoho Projects
7.1
Quotes/estimates
Accelo
3.6
Zoho Projects
6.4
Invoicing
Accelo
4.1
Zoho Projects
6.7
Project & financial reporting
Accelo
5.2
Zoho Projects
7.6
Integration with accounting software
Accelo
6.1
Zoho Projects
7.6

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • There are so many ways to log hours! Each employee can choose the method that works best for them. Having choice empowers the employees.
  • The BugTracker feature is amazing! The BugTracker allows custom fields to better fit our needs. Also, the ability to add files, images and comments to each issue has saved us time and headaches!
  • The reports export with all of the important information we and our clients need.
  • Zoho Projects can be customized in so many ways. No matter what your company does or in what field, Zoho Projects will work for you!
  • Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate and the new keyboard shortcuts are amazing!
Cassandra Stephens profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • I think providing more functionality that can be directly used in a Scrum team would add immense value to the product.
  • Reporting could be better. It might be that I wasn't aware of all reporting features, but I definitely struggled with getting insights from reports.
  • Integration with Gitlab would help.
Vivek Jaiswal profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Zoho Projects9.9
Based on 3 answers
I have not found a better product that meets our need for the price.
No photo available

Usability

Accelo7.0
Based on 1 answer
No answer on this topic is available.
Zoho Projects9.9
Based on 2 answers
The interface is easy to learn! Spending a few minutes is all you need to get the basics. It's fun to explore all of the different paths to log hours and allows you to choose the path best for you. The exported task XLS has all of the information I want and need.
Cassandra Stephens profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Zoho Projects9.0
Based on 1 answer
Has not been down to my knowledge.
No photo available

Performance

Accelo10.0
Based on 1 answer
No answer on this topic is available.
Zoho Projects9.0
Based on 1 answer
Speed meets my expectations.
No photo available

Support

No score
No answers yet
No answers on this topic
Zoho Projects8.7
Based on 3 answers
Generally quite good.
Sudip Chakraborty profile photo

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
I have tried other task management products before I signed up for Zoho. The primary difference is Zoho projects goes beyond tasking. And the second factor is the operational mechanism you have behind it. If your operational framework is right, Zoho project will be the single application to help effectively govern your company.
Hansa Sharma profile photo

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • We invest a very small and fair amount in a Zoho annual subscription. But the ROI is high for us as we run our entire governance on this application.
  • I would say without Zoho projects I would have hired at least 3 managers just to monitor things.
Hansa Sharma profile photo

Screenshots

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Zoho Projects

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho Projects Editions & Modules
Zoho Projects
Additional Pricing Details