Accelo vs actiTIME | TrustRadius

Likelihood to Recommend

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.

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Charles Fashana, MBA

COO (Chief Operating Officer)

19 IDEASMarketing & Advertising, 11-50 employees

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ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.

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Eric Mendoza

Software Programmer

Maxiom TechnologyComputer Software, 11-50 employees

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Feature Rating Comparison

Accelo

actiTIME

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Accelo

actiTIME

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Timing Client Work: You are able to better manage your time on your clients.
Housing Client Info in one Area: You can view all you need for any given client in one area.

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Verified User

Manager in Marketing

Marketing and Advertising Company, 1-10 employees

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Reporting is awesome! Easy to put together custom reports and then export them. Real-time reports.
Check out all its brilliant integrations.
It lets you upload your company logo in the tool.
Managing users, clients, projects, and tasks is easy and the UX makes data input fluent and smooth.
There's a mobile app, it's limited, but there is one.
Reports dashboard: you can save your favorite custom reports for easy access.
Estimations vs actual reports and email notifications are brilliant for keeping an eye on projects.

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Roy Zumbado Cognuchz

Chief Operating Officer

Softon DigitalComputer Software, 11-50 employees

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Cons

Cumbersome processes - feels like tasks take longer than they should.
We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.

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Ryan Freeman

President

Strider Inc.Marketing and Advertising, 1-10 employees

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This application can be complex to use for new users.
ActiTime should further update its mobile application.

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Eric Mendoza

Software Programmer

Maxiom TechnologyComputer Software, 11-50 employees

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Likelihood to Renew

Accelo 9.0

Based on 1 answer

Looking forward to seeing more refinement of features provided and upcoming features promised :)

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Brendon O'Sullivan

Managing Director

Bos Web SystemsInformation Technology and Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Accelo 7.4

Based on 4 answers

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)

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Charles Fashana, MBA

COO (Chief Operating Officer)

19 IDEASMarketing & Advertising, 11-50 employees

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actiTIME 9.0

Based on 1 answer

It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.

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Eric Mendoza

Software Programmer

Maxiom TechnologyComputer Software, 11-50 employees

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Alternatives Considered

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.

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Chris Osterhout

Vice President of Business Strategy

WSOLInternet, 11-50 employees

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ActiTIme is the first software application I have used that was not developed in-house, so it's actually great in comparison, I love it.

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Roy Zumbado Cognuchz

Chief Operating Officer

Softon DigitalComputer Software, 11-50 employees

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Return on Investment

Helps with tracking prospects through the sales/marketing funnel
Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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We can estimate projects, track them and create reports so we can have visibility of tasks and budget. It's so easy.
It allows us to justify labor by attaching ActiTime reports to our invoices for actual worked hours.
We're guarded: labor is justified and documented, in case of escalations or postmortem investigations.

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Roy Zumbado Cognuchz

Chief Operating Officer

Softon DigitalComputer Software, 11-50 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

* Per Installation

Accelo Editions & Modules

Edition

Projects (Per Month on Annual Contract)	$39¹
Sales (Per Month on Annual Contract)	$39¹
Retainers (Per Month on Annual Contract)	$39¹
Service (Per Month on Annual Contract)	$39¹
ServOps (Per Month on Annual Contract)	$79¹

per user

Additional Pricing Details

ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

actiTIME Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Accelo

actiTIME

Accelo

actiTIME

Accelo

actiTIME

Accelo

actiTIME

Accelo

actiTIME

Likelihood to Recommend

Accelo

actiTIME

Feature Rating Comparison

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Accelo

actiTIME

Cons

Accelo

actiTIME

Likelihood to Renew

Accelo

actiTIME

Support Rating

Accelo

actiTIME

Alternatives Considered

Accelo

actiTIME

Return on Investment

Accelo

actiTIME

Screenshots

Accelo

actiTIME

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Accelo Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

actiTIME Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison