17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 17 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
actiTIME
ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.
Software Programmer
Maxiom TechnologyComputer Software, 11-50 employees
Feature Rating Comparison
Project Management
Accelo
—
actiTIME
8.8
Task Management
Accelo
—
actiTIME
9.1
Resource Management
Accelo
—
actiTIME
8.3
Gantt Charts
Accelo
—
actiTIME
9.1
Scheduling
Accelo
—
actiTIME
10.0
Workflow Automation
Accelo
—
actiTIME
8.3
Team Collaboration
Accelo
—
actiTIME
9.1
Support for Agile Methodology
Accelo
—
actiTIME
9.1
Support for Waterfall Methodology
Accelo
—
actiTIME
8.3
Document Management
Accelo
—
actiTIME
8.3
Email integration
Accelo
—
actiTIME
9.1
Mobile Access
Accelo
—
actiTIME
10.0
Timesheet Tracking
Accelo
—
actiTIME
7.4
Change request and Case Management
Accelo
—
actiTIME
8.3
Budget and Expense Management
Accelo
—
actiTIME
9.1
Professional Services Automation
Accelo
—
actiTIME
8.9
Quotes/estimates
Accelo
—
actiTIME
9.1
Invoicing
Accelo
—
actiTIME
9.1
Project & financial reporting
Accelo
—
actiTIME
8.3
Integration with accounting software
Accelo
—
actiTIME
9.1
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesactiTIME
- Reporting is awesome! Easy to put together custom reports and then export them. Real-time reports.
- Check out all its brilliant integrations.
- It lets you upload your company logo in the tool.
- Managing users, clients, projects, and tasks is easy and the UX makes data input fluent and smooth.
- There's a mobile app, it's limited, but there is one.
- Reports dashboard: you can save your favorite custom reports for easy access.
- Estimations vs actual reports and email notifications are brilliant for keeping an eye on projects.
Chief Operating Officer
Softon DigitalComputer Software, 11-50 employees
Cons
Accelo
- Cumbersome processes - feels like tasks take longer than they should.
- We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
- Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
President
Strider Inc.Marketing and Advertising, 1-10 employees
actiTIME
- This application can be complex to use for new users.
- ActiTime should further update its mobile application.
Software Programmer
Maxiom TechnologyComputer Software, 11-50 employees
Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
actiTIME
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
actiTIME
actiTIME 9.0
Based on 1 answer
It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
Software Programmer
Maxiom TechnologyComputer Software, 11-50 employees
Alternatives Considered
Accelo
We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
actiTIME
ActiTIme is the first software application I have used that was not developed in-house, so it's actually great in comparison, I love it.
Chief Operating Officer
Softon DigitalComputer Software, 11-50 employees
Return on Investment
Accelo
- Helps with tracking prospects through the sales/marketing funnel
- Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

Verified User
Professional in Marketing
Computer & Network Security Company, 51-200 employeesactiTIME
- We can estimate projects, track them and create reports so we can have visibility of tasks and budget. It's so easy.
- It allows us to justify labor by attaching ActiTime reports to our invoices for actual worked hours.
- We're guarded: labor is justified and documented, in case of escalations or postmortem investigations.
Chief Operating Officer
Softon DigitalComputer Software, 11-50 employees
Screenshots
actiTIME
—Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
* Per Installation
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.actiTIME
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
actiTIME Editions & Modules
—