17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 17 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
azendoo
I think Azendoo is suited well to small office tracking projects and tasks together. The shared projects/calendar use is helpful and can make work easier if everyone uses it in a similar manner. The ability to add things from other sources (Dropbox, Evernote, etc) does make it a useful platform because you can integrate other things into the app well. The visibility and shared spaces provide good accountability and follow up for work being done.
Child Welfare Specialist
Oklahoma Department of Human ServicesCivic & Social Organization, 5001-10,000 employees
Feature Rating Comparison
Project Management
Accelo
—
azendoo
8.3
Task Management
Accelo
—
azendoo
8.1
Resource Management
Accelo
—
azendoo
9.0
Scheduling
Accelo
—
azendoo
7.9
Workflow Automation
Accelo
—
azendoo
8.9
Team Collaboration
Accelo
—
azendoo
9.0
Document Management
Accelo
—
azendoo
8.0
Email integration
Accelo
—
azendoo
8.0
Mobile Access
Accelo
—
azendoo
8.0
Budget and Expense Management
Accelo
—
azendoo
8.0
Professional Services Automation
Accelo
—
azendoo
9.0
Integration with accounting software
Accelo
—
azendoo
9.0
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesazendoo
- Software Updates - The azendoo interface is constantly being updated with new features which are helpful to our organization. For example, they just rolled out the ability to assign subtasks, so that we don't have to manually update the assignee on each step of a large, multi-step task.
- Email Notifications - azendoo provides complete customization over the amount of notification emails you receive. Some of us prefer to be emailed with each update made within a task, whereas others prefer just a once-daily notification email.
- Levels of organization - azendoo provides many tiers of structure within the platform, making it easy for us to layer levels of detail for a single project. For example, at the workspace level we can define where our teams "live" on azendoo, and at the subject level we can categorize projects for tracking purposes. With the new addition of subtasks, we now have an additional layer of organization which helps us keep track of where a task is at in its lifecycle.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesCons
Accelo
- Cumbersome processes - feels like tasks take longer than they should.
- We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
- Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
President
Strider Inc.Marketing and Advertising, 1-10 employees
azendoo
- Despite being integrated with Google Calendar, this integration presents some inconveniences, so working with them together is not very convenient.
- It requires fairly stable internet access to avoid a slow connection with your platform.
- When performing searches, it must be done within the limit of work since otherwise no results are found.
- Its cost can be high but I think it's worth it.
- It is necessary to introduce it to the team slowly so that they can adapt to the software and thus get the most out of it.
Software Developer
EPAM SystemsInformation Technology and Services, 10,001+ employees
Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
azendoo
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
azendoo
No score
No answers yet
No answers on this topic
Alternatives Considered
Accelo
We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
azendoo
azendoo is a different tool, meant for a different project type. While it's a good program on its own, Evernote ultimately had all I needed as a single employee/student is the only person within my workspaces. I did not need to network and as such, I did not find it applicable. Later down the road in a shared office, I might feel differently.
Child Welfare Specialist
Oklahoma Department of Human ServicesCivic & Social Organization, 5001-10,000 employees
Return on Investment
Accelo
- Helps with tracking prospects through the sales/marketing funnel
- Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

Verified User
Professional in Marketing
Computer & Network Security Company, 51-200 employeesazendoo
- azendoo's integration with Google Drive has been valuable to our organization, as we are heavy users of Drive. We've been able to seamlessly attach documents to tasks which has been very helpful from a collaboration perspective.
- Training new team members - It's relatively easy to get new team members up-to-speed on what's going on in the department, as they can just log into azendoo and catch up on all of our existing projects and things coming down the pipeline.
- App - azendoo's mobile app has been great for keeping up with progress on items while many of us are out of office or working away from the office. The app has a great user experience and is much easier than keeping tabs via email.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesScreenshots
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
* Per Installation
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.azendoo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$7.50*
* per user
azendoo Editions & Modules
Edition
Team plan | $7.501 |
---|---|
Business plan | $14.001 |
Enterprise plan | custom pricing1 |
- per user