Accelo vs Clarizen One | TrustRadius

What users are saying about

Score 7.2 out of 10

Based on 17 reviews and ratings

Score 8.9 out of 10

Based on 73 reviews and ratings

Feature Rating Comparison

Accelo

Clarizen One

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Accelo

Clarizen One

Project & financial reporting

Integration with accounting software

Pros

Timing Client Work: You are able to better manage your time on your clients.
Housing Client Info in one Area: You can view all you need for any given client in one area.

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Verified User

Manager in Marketing

Marketing and Advertising Company, 1-10 employees

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Highly customizable, can develop organization specific workflows, modules, etc.
Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
Good comms tools like discussions, group pages, automatic reminders and notifications.

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Verified User

Project Manager in Finance and Accounting

Management Consulting Company, 51-200 employees

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Cons

Cumbersome processes - feels like tasks take longer than they should.
We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.

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President

Strider Inc.Marketing and Advertising, 1-10 employees

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Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting

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Sarah Meerschaert

Project Manager

BilltrustFinancial Services, 51-200 employees

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Likelihood to Renew

Accelo 9.0

Based on 1 answer

Looking forward to seeing more refinement of features provided and upcoming features promised :)

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Brendon O'Sullivan

Managing Director

Bos Web SystemsInformation Technology and Services, 11-50 employees

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Clarizen One 7.5

Based on 27 answers

I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.

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Verified User

Manager in Other

Higher Education Company, 1001-5000 employees

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Usability

Accelo 7.0

Based on 1 answer

No answer on this topic is available.

Clarizen One 7.3

Based on 5 answers

It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.

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Verified User

Program Manager in Information Technology

Computer Software Company, 501-1000 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Clarizen One 8.2

Based on 6 answers

Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.

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Information Systems Analyst, IT Project Manager and Clarizen Administrator

Southern States CooperativeRetail, 1001-5000 employees

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Performance

Accelo 10.0

Based on 1 answer

No answer on this topic is available.

Clarizen One 9.1

Based on 10 answers

Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow

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Senior Implementation Manager

LeanLogisticsComputer Software, 51-200 employees

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Support Rating

Accelo 7.4

Based on 4 answers

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)

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Charles Fashana, MBA

COO (Chief Operating Officer)

19 IDEASMarketing & Advertising, 11-50 employees

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Clarizen One 8.0

Based on 12 answers

It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.

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President, Principal

Klaxon IT SolutionsHospital & Health Care, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Clarizen One 8.2

Based on 2 answers

• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here

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Verified User

Program Manager in Information Technology

Computer Software Company, 501-1000 employees

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Online Training

No score

No answers yet

No answers on this topic

Clarizen One 5.4

Based on 5 answers

Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.

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Verified User

Manager in Information Technology

Information Technology and Services Company, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Clarizen One 8.2

Based on 8 answers

I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.

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Verified User

Manager in Information Technology

Information Technology and Services Company, 11-50 employees

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Alternatives Considered

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.

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Chris Osterhout

Vice President of Business Strategy

WSOLInternet, 11-50 employees

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There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!

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Sean Woods, PMP

Project Manager

County of TulareGovernment Administration, 1001-5000 employees

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Return on Investment

Helps with tracking prospects through the sales/marketing funnel
Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.

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Program Manager

Saint Joseph's Translational Research Institute (SJTRI)Research, 11-50 employees

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Screenshots

See All (6) Accelo Screenshots

See All (4) Clarizen One Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

* Per Installation

Accelo Editions & Modules

Edition

Projects (Per Month on Annual Contract)	$39¹
Sales (Per Month on Annual Contract)	$39¹
Retainers (Per Month on Annual Contract)	$39¹
Service (Per Month on Annual Contract)	$39¹
ServOps (Per Month on Annual Contract)	$79¹

per user

Additional Pricing Details

ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Clarizen One Editions & Modules

Edition

Enterprise Edition	$45¹
Unlimited Edition	$60¹

per user per month

Additional Pricing Details

—

Rating Summary

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

Accelo

Clarizen One

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