What users are saying about
19 Ratings
13 Ratings
19 Ratings
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Score 7.6 out of 100
13 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Copper Project

Copper Project is one of the best online project management and communication tools are available for businesses of all types. Creating and assigning the task to other team members becomes easy as it does on its own easily.
Brandon Smith | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
Copper Project
9.4
Task Management
Accelo
Copper Project
10.0
Resource Management
Accelo
Copper Project
9.0
Gantt Charts
Accelo
Copper Project
10.0
Scheduling
Accelo
Copper Project
10.0
Workflow Automation
Accelo
Copper Project
8.0
Team Collaboration
Accelo
Copper Project
10.0
Support for Agile Methodology
Accelo
Copper Project
9.0
Support for Waterfall Methodology
Accelo
Copper Project
9.0
Document Management
Accelo
Copper Project
10.0
Email integration
Accelo
Copper Project
10.0
Mobile Access
Accelo
Copper Project
10.0
Timesheet Tracking
Accelo
Copper Project
9.0
Change request and Case Management
Accelo
Copper Project
8.0
Budget and Expense Management
Accelo
Copper Project
9.0

Professional Services Automation

Accelo
Copper Project
9.8
Quotes/estimates
Accelo
Copper Project
10.0
Invoicing
Accelo
Copper Project
9.0
Project & financial reporting
Accelo
Copper Project
10.0
Integration with accounting software
Accelo
Copper Project
10.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Copper Project

  • It has been a great find for me as it reduces my work and make me more productive at other work which I usually neglect them because of excessive work.
  • The platform is trending on top of list worldwide because of its stand out feature task structure.
  • It comprises all the best tools and strategies that involve a successful activity development system.
Brandon Smith | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Copper Project

  • The biggest drawback that Copper Project has that it becomes slow at times [in my experience].
  • Secondly, to manage anything in the platform I have to make a ticket every time to make any changes which are frustrating for me a lot.
  • [In my experience] it usually becomes clunky and slow while dealing with large requests which need to be change and functionality needs to improve more.
Brandon Smith | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.6
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Copper Project

Integration of the Copper Project is amazing. It is designed on such a great module that it can easily integrate with any other software. I have a lot of software already in my organization which we are using to handle different processes in the organization, Copper Project easily integrated with them and gives me all in one platform to manage all of my activities on one platform which is a great help for me.
Brandon Smith | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Copper Project

  • This feature is also helping me a lot in making project structure and prioritizing things according to the flow of work, which is great as it gives clear path what to do next.
  • Customer support of Copper Project is very professional.
  • I recently had some problems while using the platform, they listened to the problem carefully and responded with a more feasible and workable solution within the limited time frame, which gives me the confidence to use the platform more in-depth.
Brandon Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Copper Project

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Copper Project Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
7.2
Copper Project
9.0

Likelihood to Renew

Accelo
9.0
Copper Project

Usability

Accelo
7.0
Copper Project

Performance

Accelo
10.0
Copper Project

Support Rating

Accelo
7.6
Copper Project

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